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Tamara Catlett is a seasoned administrative professional with 32 years of experience in various roles, including pharmacy technician, customer care coordinator, and administrative assistant. She holds an Associate of Arts and Sciences degree from Bryant & Stratton College and is a Certified Medical Reimbursement Specialist.

Credentials

  • CERTIFIED MEDICAL REIMBURSEMENT SPECIALIST
    american medical billing association
    Oct, 2015
    - Apr, 2026

Experience

  • Villa of Hope
    • Rochester, New York
    • Administrative Assistant
      • Jan 2016 - Present
      • Rochester, New York

      I work as an administrative assistant to assist fantastic people accomplish their vision of the Villa of Hope.

    • Customer Care Coordinator
      • 2000 - 2011

      I was originally hired as a front desk Secretary, my duties included answering the phone. After awhile I was fiber add jobs such as vehicle maintenance logs, MSDS book according to OSHA regulations, accounts receivable collections, prepared chiming identification badges.In 2009,I was transferred too work in the Network Operations Center, where I coordinated maintenance with customers, project managers, technicians, and engineers. I created daily, weekly, monthly and quarterly report for their department.

  • Wegmans Pharmacy
    • Rochester, New York Area
    • Pharmacy Technician
      • 2003 - 2004
      • Rochester, New York Area

      Assisted pharmacist by answering phones, customer service, processing new and refillable prescriptions, pulling appropriate medications, counting, and labeling for pharmacist inspection according to HIPAA and NYS regulations.

  • CVS Pharmacy
    • Rochester, New York Area
    • Pharmacy Technician
      • 1995 - 1997
      • Rochester, New York Area

      Assisted pharmacist by answering phones, customer service, processing new and refillable prescriptions, pulling appropriate medications, counting, and labeling for pharmacist inspection.

  • Fays Drugs
    • Rochester, New York Area
    • Pharmacy Technician
      • 1985 - 1995
      • Rochester, New York Area

      Customer service in a retail setting. Assisted pharmacist by answering phones for refills and customer service, entered patient information and processed prescription requests and refills, pulled appropriate medications, counted and labeled for pharmacist inspection.I waited on customers who picked up medications and made other retail OTC purchases. I ordered and stocked merchandise for the pharmacy aisles within the store.Out location housed a pharmacy subsection that contacted with local skilled nursing facilities for patient medications. I often assisted this department when necessary.

Education

  • 2014 - 2015
    Bryant & Stratton College
    Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Administration/Administrator

Suggested Services

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Industry Focus. “Health, Wellness and Fitness”

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