Experience

• 

  DYNU IN MEDIA

  • Da Nang City, Vietnam

  • Advertiser Account Manager

    • Sep 2021 - Mar 2023
    • Da Nang City, Vietnam

    - Build up and enhance relationships with clients (agencies, networks, advertisers) who're looking for customer acquisitions and increase brand awareness by online exposure- Maintain advertising budget and monitor pacing- Analyzes campaign performance- Identifies areas of improvement (creative, promotions, consumer journey, etc.).- Presents ways to increase client revenue and drive account growth.- Researches new affiliates.- Bring out the most compatible and consistent quality traffic by collaborating with operational teams- Ensure to achieve higher revenue targets weekly and monthly based on company’s goal budgets- Track campaigns reports daily/ weekly/ monthly for the campaigns. - Coordinate with R&D team to make a research and study more about new advertisers- Utilize Tune Hasoffers as a tracking and affiliates management platform in order to track, set up clients and partners, optimization, KPI, impressions, etc.- Develops a strong knowledge of each client's KPIs and works with other teams to optimize traffic and drive performance

• 

  Hyatt Regency Danang Resort & Spa

  • Vietnam
  • Hospitality
  • 1 - 100 Employee

  • Sales Executive

    • May 2017 - Nov 2021

    *Main in-charge markets: US, Europe, Australia, Singapore, Malaysia, etc. - Soliciting, seeking new accounts, reactivating dormant clients & maintain current accounts through various efforts; i.e. performing sales prospecting activities on a routine basis, outside sales calls, networking, etc. to maximize revenues (especially in MICE)- Working closely with DOS and team to develop and implement creative sales strategy- Prepare group contract/ addendum/ invoice for the hotel in accordance with current business & pricing conditions- Coordinating with group organizer to plan for events details/ agenda, support for outsourced services (team building, entertainment, etc.) and take care of administrative procedures of events- Or may coordinate with event team to support for group organizing depending on nature of business or purpose of visit of each group prescribed by S&M team- Collaborating with all related internal departments to put together services for group's events such as accommodation, meeting venue, catering, transportation for participants and other requirements ensuring guest's requests and expectations are being met- Being on site for some in house groups and facilitating communication before, during and post event with customers & hotel operation team to ensure a high level of service- Conducting site visits, especially WOW site inspections to impress the client- Participating in direct one-on-one and Yield meetings with LCs and GM- Quarterly/ monthly conducting oversea business trips in Singapore, Malaysia, etc. as well as representing for Hyatt Regency Danang to attend Hyatt trade fair yearly in Singapore- Being appointed for Sales support in Hyatt Regency Kuantan, Malaysia (Nov-Dec 2018)

  • Sales Coordinator

    • Feb 2016 - May 2017

    - Coordinating sales team by managing schedules, filing important documents and communicating relevant information- Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material such as business trips, Finance paper work, etc.- Promptly supporting sales team with on site enquiries, phones, email, etc. during their business tripsIn charge of main Sales inbox and response or forward to relevant team or department- Collaborating with other departments to ensure sales, marketing queries, and deliveries are handled efficiently- Assisting with the arrangement of site inspections- Going further to support sales team on drawing proposal or contract - May assist in selling guestrooms, meeting rooms, and additional services to companies or groups as needed- Cum PA to DOSM for all requests if any

• 

  Hyatt Regency Kuantan Resort

  • Kuantan District, Pahang, Malaysia

  • On-site Sales Support

    • Oct 2018 - Nov 2018
    • Kuantan District, Pahang, Malaysia