Experience

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  CUBE

  • London Area, United Kingdom

  • Head of Project Services - EMEA

    • Nov 2022 - Present
    • London Area, United Kingdom

    *Led and developed a team of Implementation Project Leads in EMEA*Conducted team performance reviews and provided feedback based upon established objectives*Engaged with senior leadership in the strategic review, approval, estimation, and prioritization of initiatives*Worked closely with internal functions to ensure legal, financial, and technical requirements were satisfactory for each customer engagement*Developed and maintained relationships with key stakeholders*Developed team processes, procedures, and templates to maximize productivity and performance*Drafted, negotiated, and managed statements of work for the implementation of CUBE's regulatory change management platform

• 

  Thomson Reuters

  • London, United Kingdom

  • Programme Director (Regulatory Change)

    • May 2017 - Mar 2018
    • London, United Kingdom

    Managing the technology change delivery for MIFID II regulations and market opportunity.

• 

  Infosys Consulting

  • London, United Kingdom

  • Consultant

    • Oct 2015 - Oct 2016
    • London, United Kingdom

• 

  Citi

  • Senior Vice President, Retail Banking, GCG-EMEA

    • Jan 2011 - Jun 2014

    Managing the development and delivery of a £150 million Global Business Transformation Programme for the EMEA retail banking division to enhance revenues by implementing digitisation & mobile banking capabilities, driving operational improvements and enhancing fraud & AML capabilities.

  • Vice President, Retail Banking, GCG-EMEA

    • Sep 2003 - Dec 2010

    Managing the banking systems in the Global Consumer Group in EMEA for Belgium, Czech Republic, Hungary, Spain and Romania. Responsible for the full software development lifecycle, managing product development teams, data centres and multi-country business & technology teams, governance of reporting functions with key stakeholders, preparation of budget proposals. Also responsible for the delivery of regulatory, compliance, fraud & AML initiatives across 17 countries in EMEA.

  • Technology Manager, Web Applications for Credit Card Systems

    • Jul 2001 - Aug 2003

    Successfully implemented and managed the scanning, imaging & workflow solution for the Europe Card Acceptance division of Citibank to web-enable the entire range of merchant services for acquiring and processing credit cards. Responsible for creating requirements specification across UK, US, Germany and Belgium, creating project plans, managing the design and development process, evaluation of proposals from vendors and coordination with the data centre.

• 

  PricewaterhouseCoopers

  • Project Manager, Data Management & Transformation

    • Oct 2000 - Jun 2001

    Responsible for the evaluation of the test strategy in rolling out the core retail banking software with a third party vendor for EFG Eurobank in Greece and for the Full Value Procurement (FVP) project that included identifying & analysing spend on direct & indirect purchases of goods & services through the procurement analysis solution for Rentokil.

• 

  Firepond

  • Lead Data Analyst

    • Mar 2000 - Sep 2000

    Responsibility for Ford Motors to prepare data from back-end systems for e-CRM based business rule configuration engine using tools

• 

  CITY & GUILDS, UK

  • Technical Consultant

    • Mar 1999 - Oct 1999

    Responsible for planning cut-over activities and liaison for the development group and the system users, implemented interface activities, feasibility analysis, interface requirements, data models, liaison with contract programmers and users for testing the system.

• 

  best

  • Project Manager

    • 1999 - 1999

• 

  Citibank, Singapore

  • Product Leader

    • Jan 1995 - Dec 1998

    Developed the regional version of Citiplus, a highly cost-efficient, parameter-driven time deposit account management system spanning Indonesia, Thailand, UAE, Turkey and Pakistan, involved in the development of structured products that integrated with Citibank’s global treasury system, designed an interface module for posting financial transactions originating from the teller, ATM, Citishare (International Network) & the local shared ATM networks.

• 

  PUBLIC UTILITIES BOARD, SINGAPORE

  • Systems Analyst

    • Sep 1990 - Jan 1995

    Responsible for the proficient operation of the Board’s 15 on-line systems through development and support services for the on-line front-end applications and disaster recovery programmes

• 

  APEX SYSTEMS, PVT LTD, SINGAPORE

  • Programmer Analyst

    • Sep 1987 - Sep 1990

    Programmed, documented and provided technical support for the company’s insurance applications and assisted clients in sourcing and carrying out stress tests of new computer systems.