Bio
Experience
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Linn County Sheriff Office
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Oregon, United States
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Records Service Aide
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Oct 2018 - Present
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Oregon, United States
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CASA of Linn County, Inc.
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Oregon, United States
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VOCA Advocate
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Apr 2018 - Present
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Oregon, United States
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Assurant
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Albany, Oregon
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Team Lead
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Apr 2015 - Mar 2018
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Albany, Oregon
Set clear team goals and targets and assist team members in achieving them according to established procedures. Motivate team members to perform optimally, ensuring that they work towards total customer satisfaction. Provide daily direction to team members so that customer service calls are answered in a timely manner. Assist with continual evaluation and assessment of processes and procedures, providing suggestions on methods to improve area operations and efficiency. Handle escalated calls, ensuring that they are resolved in a timely manner and are aimed at ensuring customer satisfaction.
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Ocean Park Memory Care
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Brookings, Oregon
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Caregiver
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Jul 2014 - Mar 2015
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Brookings, Oregon
Assist clients in their activities of daily living such as toileting, bathing and grooming. Perform light housekeeping tasks such as cleaning, dusting and vacuuming. Provide companionship on a daily basis to all clients. Engage in outdoor activities such as walking and light sports. Maintain a safe and clean environment and keep record of clients' activities, behavior and symptoms for reference purposes.
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Education
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2016 - 2018Western Oregon University
Bachelor of Science - BS, Criminal Justice and Corrections -
2015 - 2016Linn-Benton Community College
Associate of Arts Oregon Transfer, Criminal Justice and Corrections
Suggested Services
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Industry Focus. “Government Administration”
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References
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