Bio
Credentials
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Diplôme d’Études en Langue Française
République françaiseMay, 2023- Apr, 2026
Experience
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Xtreme Trampoline Park
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Ottawa, Ontario, Canada
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Sales Cashier
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Jul 2023 - Nov 2023
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Ottawa, Ontario, Canada
-Processed transactions accurately and efficiently, meeting established timeframes for completion.-Handled customer complaints with a calm and professional demeanor, resolving issues promptly to enhance customersatisfaction.-Contributed to the visual appeal of the retail environment by assisting in the setup of promotional displays.- Ensured all transactions were conducted within the established timeframe, demonstrating efficiency in financialactivities.
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Ottawa Premium Discounts
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Ottawa, Ontario, Canada
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Sales Associate
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May 2019 - Oct 2022
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Ottawa, Ontario, Canada
- Built and maintained strong customer relationships, resulting in a high rate of customer retention and repeat business.- Maintained accurate and organized sales records, reports, and documentation to track progress and identify areas for improvement.- Conducted market research to stay updated on industry trends, competitor analysis, and customer preferences, enabling targeted sales efforts.- Responded promptly to customer inquiries, resolving issues and providing exceptional customer service to ensure satisfaction.- Demonstrated a consultative selling approach, understanding customer needs and providing tailored solutions to meet their requirements.
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Kanata basketball association
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Kanata, Ontario, Canada
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Youth Sports Referee
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Mar 2018 - May 2022
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Kanata, Ontario, Canada
-Maintained a controlled environment where players follow the rules of basketball-Explaining the rules to players and in charge of group from beginning to end-Attended KYBA Referee training classes to further my knowledge in order to enhance the quality in games.
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Education
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2023 - 2027University of Ottawa
Bachelor's degree, Management Information Systems, Minor. Computer Science
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References
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