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Sze Keng Lem is a seasoned sales professional with 20+ years of experience in various industries, including aerospace, automotive, and manufacturing. He holds a Bachelor's degree in Industrial Engineering from Iowa State University and an American University program in ENGINEERING from INTI College Subang Jaya. Skilled in sales, marketing, and customer support, Lem has worked with prominent companies such as Lufthansa Technik, Honeywell Aerospace, and Rhinestahl Customer Tooling Solutions.

Experience

    • Regional Sales Director
      • Jul 2022 - Present
      • Singapore

    • Germany
    • Aviation and Aerospace Component Manufacturing
    • 700 & Above Employee
    • Regional Sales Director
      • Sep 2017 - Jul 2022

    • Key Account Manager
      • Jan 2017 - Sep 2017

    • Sales Director
      • Jul 2015 - Oct 2016

    • Technical Sales Manager
      • Jun 2013 - Jun 2015
      • Malaysia

    • Product Sales Manager
      • Nov 2007 - Jun 2013

      Product Sales for LHT (Engine Parts and Accessories Repair) EPAR- Covering Asia Pacific with focus on China, Taiwan, Indonesia as well as the rest of South East Asia.- Drive the sales for LHT parts repair business; develop new contract, GTA and proposals for new and existing products- Focal point for the customer covering also the customer service functions - Key accounts include Major MRO and Airlines: Shanghai Pratt&Whitney, EGAT, MTU-Zhuhai, Ameco, China Airlines, China Southern, China Eastern, SSAMC, GMF Aero Asia, Air India etc.

    • Customer Support Executive
      • May 2005 - Oct 2007

      Specialization : Customer SupportIndustry : Aerospace / Aviation / AirlineLeading the Customer Support team on the following:- Correspondence with customers on delivery dates, TAT and shipping information- Monitoring TAT and On time delivery (OTD) for each product and customer- Preparing statistic data on TAT performance, OTD, Customer Complaints etc- Updating customers weekly report and inspection reports- Inventory control on Set Management and Scrap replacement

    • Customer Relations Assistant Manager
      • May 2002 - Apr 2005

      Specialization : Marketing/Business DevelopmentIndustry : Automobile / Automotive Ancillary / VehicleDuration : 2002 - 2005Work Description: Job scope:- Coordinate customer requirements to Production control department- Follow-up on projects such as development of new cars, facelift of current models with customers (Tan Chong, UMW Toyota, ASSB, Perodua, Honda and etc)- Coordinator between customers and company's Technical staff- Develop new business opportunities- In charge of Logistics center/Ware house daily operations

    • Customer Service Manager
      • Jan 1999 - Jan 2002

      Work Description: - Customer Service Manager for the Corrugating and Flexo printing machines manufacturer- Responsible for communication between customers and TCY engineers on problems solving.- Sales and service call to Middle East, US and South East Asia customers- Translate/organize operating and maintenance manuals- Projects handled: Exhibition, products brochures and new advertisement campaign

    • Senior Executive
      • Jan 1996 - Jan 1999

      Specialization : Manufacturing/Production OperationsIndustry : Manufacturing / Production; Monthly Salary : -Work Description: - Management- Daily production planning- Monthly manufacturing report- Customer service/relationAvailability : After Dec 2009

Education

  • 1993 - 1995
    Iowa State University
    Bachelor, Industrial Engineering
  • 1991 - 1992
    INTI College Subang Jaya
    American university program, ENGINEERING

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Aviation & Aerospace”

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