Experience

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  Rosegold Health Care limited

  • Human Resources Business Analyst

    • Sep 2022 - Present

     Worked with Solution Designers and Architects) to research and analyze current state system capabilities and define technology solutions options and recommendations. Defined, documented, and translated business requirements into epics, user stories and detailed functional and non-functional specifications. Contributed to project management activities such as: scoping and estimating project efforts, identifying risks, and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues. Collaborated with vendors to support business case development (consistent with technology requirements and guidelines) including benefits identification, RFI/RFP, and service level agreements. Bridged communications between end users, stakeholders, and development teams through the effective use of narratives, diagrams, and other related writings. Developed user acceptance test plan and strategies for medium to large initiatives. Managed risks, assumptions, and constraints for requirements, and communicate to various stakeholders. Gathered business and technical requirements using multiple elicitation techniques including but not limited to; interviews, surveys, document analysis, focus groups, interface analysis, prototyping, observation, and brainstorming. Performed gap analysis to identify and recommend areas of process improvement. Liaised with development teams and project management to ensure commitments are being adhered to and delivered in a timely manner.

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  Quantum Construct Ltd

  • Human Resources Business Analyst

    • Oct 2019 - Present

     Provided technical expertise in the scoping and development of potential system improvements and new functionality; and track, promote and recommend prioritization of each enhancement request. Led system enhancement initiatives, including configurations, and testing in non-production system environments, and develop prototypes and demos of new system features, modules, and functionality. Worked closely with business owners to determine business requirements, eliciting requirements through interviews, document analysis, workshops, surveys, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis. Complete estimates of time and resources required for the analysis and implementation of new processes or system features, conduct cost-benefit analysis, research possible systems solutions to meet business needs, and write business cases. Communicated changes, enhancements, and modifications of business requirements and change impact to project managers, sponsors, and other stakeholders. Researched and compiled information on software products and performed a fit-gap assessment of product specifications and capabilities relative to identified business requirements. Liaised with vendors and suppliers in assessing applications and systems under consideration for purchase. Provide training to others when new business and system processes are implemented. Developed training resources and guides for existing staff and new hires.

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  Raw Material Research and Development Council

  • Business Data Analyst

    • Jan 2017 - Dec 2018

     Communicated analysis results and made recommendations to teammates and senior management to identify the impact of varying dataset to the organization. Verified data records across various systems; cleansed and analyzed data from multiple internal and external sources. Collaborated with the Business, and IT teams to ensure proposed solutions and strategies are implemented optimally. Develop and implement data analyses, data collection systems, analytic visualizations, statistical methods, and trend analysis to identify trends, optimize data collection and analysis or to help answer business questions or provide information for business units to manage their own processes. Supported ERP modification implementation and troubleshot reported ERP issues Assisted testing teams in translating requirements and use cases into test cases and expected results for product usability, performance, user acceptance, and operational acceptance testing.  Championed business process and workflow mapping/analysis and documentation using Visio and Lucid chart.