Experience

• 

  autocraft japan

  • Pakistan

  • Sales Operational Manager

    • May 2018 - Present
    • Pakistan

• 

  SBT Japan - Pakistan Office

  • Japan
  • Information Technology & Services
  • 700 & Above Employee

  • Senior Sales Manager

    • Dec 2013 - Mar 2018

    1. Working with the Sales Team for Uganda and Tanzania Region (almost 100 Sales Staffs) and make sure to hit their numbers and profit target against the investment.2. Leading the Management Structure of Sales Managers along with Team Leads in both countries and worked for profound implementation of On time Reporting as per defined hierarchy.3. Maintain on job training for Sales Staffs and comprehensive discussions with Managers on Performance Management of Sales Staffs and fluctuation in Company Policies for business enhancement.4. Help in launching New Business Campaigns to increase market share as per social,religious and national events5. Working with Web Marketing Team to increase Web Visitors Traffic for Compatible Online Customer's Registrations against the outbound Sales Force to increase New Business.6. Working with Local Office (Local Marketing and Branding Team) to make sure that all fruitful activities are being implemented in local market to get Physical Attention of Local Consumer (Brand Development).7. Keeping in communication with HR department, for Productive Resource Management to ensure the inflow of compatible candidates to cover up the deficiencies.

  • Sales Manager

    • Oct 2012 - Dec 2013

    1. Working with the Sales Team for Africa Region including Mauritius,Malawi,Burundi,Congo,Botswana and Namibia (Almost 30 Sales Staffs Outbound).2. Working with multiple customers related with different countries using RORO and Container Shipments.3. Responsible to meet Team Sales Target for numbers and profitability.4. Train African Local Office Staffs online through Video Conferencing about Policies and Business Structure.5. Bidding the cars from Japan Auto Auction as per Market requirement to maintain company stock for selling through Outbound Sales Agent.6. Set the pricing of purchased vehicles to maintain Market competitive prices.7. Report directly to Senior Managers on daily basis for Sales Standing and Forecast.8. Work the promotional activities for Dealers and End Users separately. 9. Launch local Sales campaign to Motivate customer for bulk purchasing and brand development.

  • Inbound Sales Manager

    • Oct 2010 - Oct 2012

    1. Leading Inbound Team of almost 50 representatives available 24/7 on Live Chat , Email Us and Call Us facility on website. 2. Worked to ensure on time replies to the Online Clients by Email,Chatting and Inbound Calls by distributing the inquiries among all Sales Staffs to get new businesses.3. Worked to ensure about satisfying customer services and complain management (Inbound and outbound customers).4. Trained Inbound Sales Staffs where required and focused on performance of all Inbound Representatives by coordinating with Team Leads (06 TLs handling 50 Inbound Agents for day and night shifts).5. Coordinating with SEO and PPC for generating online customer traffic on the website for Live Chat , Email Us and Call Us facility.6. Handling Local Office Managers to ensure about the complain management and inquiry management for all walk in customers.7. Helped in website designing to increase attractions for web visitors.8. Handled the regular clients assigned under inbound sales representatives in order to maintain department numbers and profitability.

  • Team Lead

    • Jan 2009 - Oct 2010

    1. Managing the Sales Team as per company policy and make sure for hitting number target.2. Training and development of newly hired employee according to company policy and technical skill. 3. Responsible to report to Sale Manager on Daily basis about team progress and sales forecast.4. Maintain the calling target of all team mates to generate the leads and convert them into new business and handle regular client.5. Buying of used Cars from Japan, UK & America and maintain the stock for selling.

  • Sales Executive

    • Jun 2008 - Jan 2009

    1. Working on regular and new fresh customers through calls,emails and chat.2. Purchasing cars from the Japanese Auction for regular client if not in stock 3. Working on hitting outbound calling target on daily basis in order to approach maximum clients.4. Worked on complain management as well of regular client and make sure they can get on time replies and solutions.5. Maintain the data of customer's all correspondence and business transactions and history.6. Responsible to send daily report on current sales status,sales forecast and sales hurdles to supervisor.

• 

  Gul Ahmed Textile Mills Limited

  • Pakistan

  • Assistant Merchandiser

    • Apr 2006 - Jun 2008
    • Pakistan

    1. Corresponding with overseas clients.(France Market).2. Daily reporting to Senior Merchandiser about the status of production and delivery for meeting deadlines.3. Follow up to all departments (weaving,dying,printing,finishing and stitching) to avoid any technical hurdles.4. Involved in container packing and shipping when order completed.