Experience

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  Travelers

  • United States
  • Insurance
  • 700 & Above Employee

  • Consulting Technology Engineer - Video Conferencing infrastructure & Multimedia Engineering

    • Apr 2024 - Present

    Consulting Technologist - Enterprise Video Conferencing and Multimedia Engineering.Integral member of enterprise video infrastructure strategy and engineering team. Responsible for designing and managing service-agnostic and smooth video conference experience. Responsible for enterprise video infrastructure & endpoints management. Highly experienced in Poly, Cisco, Microsoft Teams Rooms and Zoom Rooms setups with heavy focus on cyber-secure implementation in cloud.Infrastructure and Video Endpoints’ CurrencyVendor management for associated solution partners.

  • Sr. Technology Engineer - Video Conferencing & Multimedia Engineering

    • Apr 2018 - Apr 2024

    Sr. Engineer for Video Conferencing and Multimedia Technologies. Part of enterprise strategy and engineering team. Develop and manage Video Conferencing/Multimedia networks, systems and infrastructure enabling video capabilities.Vendor management for associated solution partners.

  • Technology Engineer - Video Streaming, Video Conferencing and VoIP Technologies

    • Apr 2014 - Mar 2018

    Engineer for Video, Multimedia streaming, Multimedia and Voice enterprise strategy. Develop and manage Video Conferencing/Multimedia and Voice/VoIP networks, systems and infrastructure which enable new strategic video & voice capabilities.Vendor management for associated solution partners.

  • Senior Infrastructure Specialist - Voice Engineering

    • May 2012 - Mar 2014

    Research and development of new Voice/VoIP networks and Infrastructure. Developing and maintaining the Video and Multimedia Infrastructure.

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  Walmart

  • Manager

    • Nov 2009 - May 2012

    Stock management and ordering. Managing employees and scheduling. Responsible for attaining daily and seasonal sales targets.

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  Jazz (previously known as Mobilink)

  • Multiple Positions, 1st & 2nd tier technical support

    • May 2005 - Jun 2009

    Worked in and managed multiple teams to provide technical support and troubleshooting for the blackberry and GPRS services on Cellular and Blackberry phones to cater service complaints. Managing teams, schedules and roaster to run a 24 hours technical support center.