Experience

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  Delight Lighting LLC

  • Muscat

  • IT Head

    • Jul 2013 - Present
    • Muscat

    IT HeadGeneral IT activities:• Product and brand promotion activities • Maintaining email servers / hosting serversSocial media marketing / activities• SEO (Search Engine Optimization, ranking on google search engine• Working on generating traffic on website• Online Marketing• Google Analytic• Google Ad-word• Google webmaster tool• Google Keyword Planner• Domain & Web hosting• Web site designing (WordPress)• Maintaining 4-5 websites throughout the organization using WordPress• Simple Graphic Designing using Adobe Photoshop and IllustratorResponsibilities to Manage ERP• Working as ERP Support Specialist, working in a support role with Enterprise Resource Planning (ERP) systems• Users at all levels throughout the organization• Working thoroughly about all aspects of the ERP systems• Software and related database schema design, develop, test, deploy and maintain data processing• Providing solutions to enhance the ERP systems• Train end user for procedure and business logic of ERP• Perform as a member of an application support team for ERP systems users throughout the organization• Work with ERP systems users and management to determine appropriate system configuration and setup• Assist ERP systems users with data conversion• Thoroughly understand ERP database schema• Assist with testing new releases of ERP systems prior to use in a trading environment• Thoroughly understand ERP security subsystem in order to assign appropriate system access to users at different levels throughout the organization• Thoroughly understand business practices and procedures in order to design, develop and maintain automated workflow processes• Work as a Systems Analyst with knowledgeable persons throughout the organization to help define user needs and develop data processing solutions• Analyze and troubleshoot ERP system issues reported by end users• Design, develop and maintain reports used by technical staff and ERP systems users

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  Integral Solutions (Pvt) Ltd

  • Karachi, Pakistan

  • IT Manager - Integral Solutions (Pvt) Ltd.

    • Jul 2006 - Jun 2013
    • Karachi, Pakistan

    IT Manager• Accomplished management career reflects 5 years’ experience in operational leadership, human resources management, resource utilization, and organizational development in highly decentralized organizations• Innovative training and development professional with extensive experience in the design, delivery, evaluation, and enhancement of effective business projects and management assessment models• Highly articulate and effective communicator with excellent team-building and interpersonal skills; work well with individuals at all levels. Recognized as resource person, problem solver and creative leader• Impressive record of streamlining operations, developing and implementing organizational solutions, and applying overall human resources expertise to impact accomplishment of strategic goalsSoftware Quality AssuranceDuring 6 years of experience I have performed major role of QA in Integral Solutions (Pvt) Ltd. All listed below software was tested and performed QA operation by myself• Automation (Software Automation)• Testing Software - Manually• Writ test cases • Point out targeted errors and bugs• Provide suggestionsProjects:1- Dubai hotels (www.dubaihotels.biz)2- Dubai apartments (www.duaiaprtments.com3- Furnished Rental (www.furnishedrental.com)4- Social Network (ww.foreeye.com)Project Management• Prototype designing• Gather client’s requirement• Preparing SRS (Software Requirement Specification)• Preparing project proposalAfter Sale• Kept connect with client for software reporting, modification and enhancement• Invoicing• Provided best support service to client in my supervisionProjects • University Management System (Greenwich University)• Online Student Registration System• Patient History System (For Clinic)• Point of Sale for Restaurant• Accounts Software (Under Development)• Payroll System (Under Development)• Trip Management System (Under Development) Pak Shaheen Group

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  Al Saleh Enterprises

  • Muscat, Oman

  • Accounts Assistant

    • Nov 2004 - Jun 2006
    • Muscat, Oman

    Accounts Assistant / Junior Salesman• Daily sales and cash reporting• Cash Handling• Daily MR and GRN reporting• Stock reporting• Monthly Sales Reporting• Yearly Stock taking participation• Showroom sale

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  Free Lance

  • Free Lancer

    • Sep 2001 - Sep 2003

    • - Visual Basic-6 and Crystal Report• Designed software for shoe sale shop “English Boot House”.• Sales System• Stock System• Purchase System• Reports • Designed Software for High Court.• Advocate’s Personal Record System• Cases Record System• Reports