Experience

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  Sahara Centre

  • Sharjah Emirate, United Arab Emirates

  • Senior Collections Specialist (Leasing) (Bukhatir Group)

    • Jun 2023 - Present
    • Sharjah Emirate, United Arab Emirates

    • Handle & Manage Receivables & Collection for various leasing income on regular basis, such as: Rents, Additional Rents, Service & Marketing Fees, Penalties, Utilities, Project Fees, Specialty Leasing, Fit Outs & Operations. • Collection Of the Debts - Responsible for managing the collection of outstanding debts from Tenant, to Mitigate the forward flow & collect the current outstanding & lower the debts.• Handling Bank Reconciliations, Invoicing, Billing Cash & Cheques Handling.• Customer Services & Support, Coordinate and effectively establish communication with Hundreds of partners • Dealing With Big Groups, International and Local Brands. Such as (Apparel, Landmark, Al Shaya, Al Futtaim, Geant) Working with various Category Clients (Healthcare, Apparel/Fashion, Food & Beverages, Banks & Exchanges, Entertainment, etc.)• Identifying the potential risk Tenants and Assisting in all legal cases and maintain proper tracks for all cases.• Timely update Property Management System (Oracle) all activities related to Lease Agreements, lease effective date, rent commencement date, fit out period, delays, Violations, and etc• Negotiate payment plans with customers who are unable to pay their full balance immediately, while adhering to company policies and guidelines.• Generate and analyze reports on accounts receivable aging to track progress and identify areas for improvement.• Ensure compliance with all relevant regulations and internal policies related to debt collection practices.• Doing Collection & Receivables Analysis on weekly & monthly basis & present it to Weekly & Monthly Management Meeting.

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  First Abu Dhabi Bank (FAB)

  • United Arab Emirates

  • Senior Officer, Collections & Legal Operations (Paralegal & Collections)

    • Jun 2018 - May 2024
    • United Arab Emirates

    • Assisting in preparation of Case filing tasks as per pre litigation processes.• Handling & coordinating with customers & external law firms in all emiratesfor Criminal, Civil, REPO & Execution Cheque Cases, such as Ali Habib,Malik, Al Noor, Trust, Bait ul Hikma, Al Mahroos & other Lawyers, managingall correspondence, internal & external communications.• Maintaining strong follow up for the feedback of the cases with externallawyers & internal stakeholders. Providing support to Banking Experts as per their requirement from Bank (Documents, Letters, & Statements)• Preparing monthly budget accruals & expense reports. Monthly Reconciliation of Legal GL Accounts.• Maintaining & updating MIS for Ongoing & Closed Civil, Cheque Execution,Repo, Criminal & Material Cases, Normal & Notarize Legal Notices, Translate & summarizing the legal updates from Lawyers & Court in order to Sharing the current case overview & dispositions, coordinating with stakeholders,for the cases where required to file, release & other legal actions as needed. Updating payments & Case Records to CRM database & Excel Files. for Attachments, Hearings, Judgements, Executions, Appeals,Cassations, Travel Ban, Notarize Legal Notice.• Court payment transfers, cheques deposit receives from court to bank GL accounts, handling other operational & Ad hoc work. Maintaining filing system in organize way both Physical & Electronic documents.• Providing Quarterly, Monthly & Weekly Reporting to management & concern business units for the current trend & status of cases & payments. • Preparing MIS analytics & Presentation of productivity.• Monthly Reconciliation of Legal GL Accounts, Preparing monthly budget accruals & expense forecasting. Custodian of Security/ReplacementCheques until forward to record management team.• Assisting Group Legal Team, as per their requirements.• Validate & Processing billing & Invoices for, Vendors, External Lawyers & Courts on behalf of FAB Paralegal Dept.

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  Noor Bank

  • Dubai, United Arab Emirates

  • Senior Credit & Collection Expert (Risk Management)

    • Feb 2017 - Jun 2018
    • Dubai, United Arab Emirates

    Handling Credit Card Portfolio. Dealing with Mid-Range buckets & provision accounts, in minimization of forward flows.Coordinating directly with Legal team for cheque presentation & filing cases. Skip tracing via UAE govt applications & web portals.

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  EMDC

  • Capital Police Station Financial Cases Branch ( Abu Dhabi,) UAE

  • Senior Credit Risk & Debt Collection Consultant

    • Aug 2015 - Feb 2017
    • Capital Police Station Financial Cases Branch ( Abu Dhabi,) UAE

    Emirates Management & Debt Collection a Department of Ministry of Interior affiliated with Capital Police Abu Dhabi, UAE Handling Bank's, Corporate & Individual Cases, Assist in their financial recoveries & filing police cases.Portfolio:UNB, Noor Bank, FGB, United Bank Limited Products : Credit Cards, SME, Personal Finance & Auto Finance & Bounced Cheques

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  First Solution Management Services

  • Dubai, UAE

  • Supervisor Debt Collection ( Credit Risk Dept.)

    • Aug 2013 - Sep 2015
    • Dubai, UAE

    Portfolio: • Etisalat Consumer & Cooperate Portfolio ( Buckets & Recovery) • First Gulf Bank Credit Card (Buckets Pool)• Majid Al Futtaim NAJM Credit Card (Buckets Pool)• Barclays Bank (SME Loans) Collection & Recoveries Job Description:• Work on all accounts as allocated by the Collection Manager.• To follow up and collect on all overdue, delinquent customers.• Meet Targets set on flow and delinquency rates.• Minimize forward flow of buckets.• Identifying and follow up of non starter/skip cases in a timely manner,• Skip Tracing & Labor Check by UAE Ministry Of Labor web service portal, tracing from Social Media & Job Portals for skip customers.• Send collection standard letters /SMS/Emails to un-contactable customers.• Handle number of calls/contact & follow-up on customer’s commitment to pay.• Working with team to unite in a single culture, promoting unity of purpose• Making outbound and/or taking inbound calls.• Advise customer or guarantor of consequences for failure to make or break an arrangement and consider realizations action.• Contact to Default Customer’s Reference Person’s. to find out customer.• Ensure customer problems are identified and properly address.• To ensure that the system is appropriately updated about each call and communications shared with the customers, ensure that no account is left unworked.

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  Karmex Courier & Logistics Dubai,

  • United Arab Emirates

  • Accounts & Administration Officer

    • Jan 2013 - Aug 2013
    • United Arab Emirates

    AL Bayan Group of Companies UAE • Responsible to generate sales in Local UAE Market.• Managing team of 3 executives for Sales and Marketing of Company in local market giving them a targets, to visits companies all over Dubai and Sharjah to generate Business Leads & Clients.• Facilitating and organizing arrangements for the meetings. Dealing with Clients & Customers.• Supervising the day to day maintenance of the office for smooth functioning.• Handling & Maintaining Company’s Accounts Cycle Sales & Purchases & collecting Receivables.• Manage all Accounting system on TALLY ERP Accounting Software.• Handling & Maintaining company accounts cycle Collecting Receivables.• Prepares asset, liability, and capital account entries by compiling and analyzing account information.• Documents financial transactions by entering account information.• Recommends financial actions by analyzing accounting options.• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports. • Prepares payments by verifying documentation, and requesting disbursements.• Handling Petty Cash, Cash & Bank Accounts Issues PDC’s by monthly schedule to Creditors.• Maintaining efficient filing system for the administrative and accounting records.• Supervising the day to day maintenance of the office for smooth functioning.• Facilitating and organizing arrangements for the meetings. Dealing with Clients.

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  Arthur Lawrence

  • Los Angeles, California

  • HR Recruitment Analyst

    • Jul 2011 - Jan 2013
    • Los Angeles, California

    Job Description:• Assist in streamlining an evolving recruiting processes, ensuring five star customer service and professionalism is delivered with every interaction• Liaison between recruiting candidates, recruiters, and hiring managers.• Manage requisition approval process and postings for all open and closed requisitions. Insure all postings are accurate, timely, and consistent• Prepare written job offers, coordinate background checks, and on-boarding efforts• Manage data and prepare weekly requisition reports, other reports as requested• Assist in sourcing and screening of candidate for various roles• Manage keep warm program for new hires prior to start date and act as ambassador for new employees• Contribute to special projects as needed• Develop a good understanding of the job requirements communicate with the Hiring managers and the recruitment manager.• Advertise the vacancies and Search the company’s database.• Receive and review applications.• Screen all resumes and identify the most qualified candidates for the role.• Interview all qualified candidates.• Select and organize interviews with hiring managers.• Negotiate and finalize offer letters.• Track and maintain all records.• Working on BullHorn Staffing Recruitment Application.• Marketing Current Requirements on social media networks like LinkedIn, Twitter, and Facebook. • Marketing on Different Job Portals Dice, Monster & corp-corp.com & BullHorn Reach.• Generating Job Id’s on CV+ Software.• Screened CV/Resume writing and formatting for related Positions.• Coordinate with Candidates and Vendors.• Worked on approximately 200 ERP and Non-ERP requirements including SAP, Oracle, PeopleSoft, JD Edwards, TeraData, Hyperion, and IT Network Security.• Managed Documents on SharePoint / Team Site.• Reporting the KPI of ERP Department to Manager and Directors.

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  Al Jatabiyah Dubai

  • Dubai,(Aveer) United Arab Emirates

  • Account & Administration Officer

    • Apr 2010 - Oct 2010
    • Dubai,(Aveer) United Arab Emirates

    Worked as Account & Administration Officer

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  Standard Chartered Bank

  • Karachi, Pakistan

  • Credit Collections Specialist

    • Sep 2006 - Mar 2010
    • Karachi, Pakistan

    Job Description:· Performed as a Collection Officer in Contact Center. · One Hundred Target Calling to delinquent Customers Daily.· In Bond & Out Bond Calling of Collection Customer’s. · Visits on No Contacted & High Bucket Customer’s Offices, Shop’s, & Home. · Contact to Default Customer’s Reference Person’s.· Experience In All Bucket’s Calling (Bucket 1 to Bucket 6)· Official Report for Daily Targets via Internal mail to Manager. · Maintain field officer’s Routs.· Monitoring of productivity and effectiveness.· Gave lowest flows in Mid Range as well as in Hard Core · Resolving Dispute Transaction Issues.· Ensure that the target requirements are met.· Working on Collection Works - CWX, and eBBS · Correspondence with Customer Care Center & Operations for customer issues· Maintaining MIS for Collections · Monitoring early settlements for delinquent accounts and Maintaining MIS for analysis· Managing NOC and Clearance letters for delinquent Customers· Ensure customer problems are identified and properly address· To find new procedures on need basis to as per soak trends · Coordinate with other departments for resolution of service issues· Identifying and reporting system related problems· Maintaining vault & cashbook controls. Cash Handling.· Coordination with team members to resolve their queries & their problems. Help them to handle their inflows. Discussions & get together debates to know their views & opinion to improve performances & process to reduce delinquency.

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  Speedy Cable Network,

  • Network Administrator

    • Dec 2004 - Jul 2006

    Over 2 years of experience of Network administrator and Users dealing with the AA.Cable Network Services .

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  AA.Cable Network Services

  • Network Support

    • Jan 2003 - Nov 2004

    Over 2 years of experience of Network administrator and Users dealing with the AA.Cable Network Services