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Sydney Naumann is a seasoned administrative professional with a strong background in customer service, team leadership, and data management. She has worked in various roles, including Admissions Coordinator, Night Auditor, Veterinary Assistant, Receptionist/Animal Care Associate, Customer Service Associate, Climbing Instructor, and Challenge Course Facilitator. Sydney holds a Bachelor of Applied Science degree in Animal Behavior and a minor in Business Management from Towson University, and an Associate's degree in Business Administration from Carroll Community College.

Experience

    • Admissions Coordinator
      • Sep 2018 - Present

    • Night Auditor
      • Jan 2016 - Sep 2018

    • Veterinary Assistant
      • Nov 2015 - Sep 2018

    • Receptionist/Animal Care Associate
      • Apr 2013 - Sep 2015

      • Answer phone calls on a multi-line phone• Schedule boarding and grooming appointments• Give clients tours of the facility• Answer client questions• Data entry on all client information• Retrieve and update vaccination records• Keep up with facility cleanliness• Ensure guest health, safety, and well being

    • Customer Service Associate
      • Oct 2013 - Aug 2014

      • Register, drop, and transfer students in courses• Answer phone calls on a multi-line phone• Assist and advise students with various questions and concerns• Direct students on where to find more information on a course

    • Climbing Instructor
      • Mar 2013 - Dec 2013

      • Instruct all participants on safety rules and keep all guests focused and enthusiastic• Share passion for climbing• Answer questions from guests• Check in guests

    • Climbing Gym Staff/Challenge Course Facilitator
      • Jun 2012 - Jun 2013

      • Risk management, made sure everyone had their harness on correctly, proper belay devices, proper techniques, and ensured all gym activities were safe• Taught new climbers about the sport, answered questions, kept positive, and encouraged all climbers• Performed safety checks on all participants• Maintained cleanliness of gym Challenge Course Facilitator • Facilitated various groups and guided them in learning team building, problem solving, and trust for their team. Helped teams to grow, learn, and bond together• Set up and broke down various activity stations

Education

  • 2011 - 2014
    Towson University
    Bachelor of Applied Science (B.A.Sc.), Animal Behavior and Ethology Minor: Business Management
  • 2008 - 2011
    Carroll Community College
    Associate's degree, Business Administration

Suggested Services

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Industry Focus. “Education Management”

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