Experience

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  Eddie Stobart Europe

  • Leicestershire, England, United Kingdom

  • Transport Supervisor

    • Dec 2022 - Present
    • Leicestershire, England, United Kingdom

• 

  DHL

  • First Line Manager

    • Sep 2022 - Present

  • First Line Manager

    • Sep 2022 - Oct 2022

    Support to Transport teamPlanning routesSolving daily query related to Transportation

• 

  Sky

  • Derby, England, United Kingdom

  • Customer Service Representative

    • Dec 2023 - Apr 2024
    • Derby, England, United Kingdom

• 

  Delhivery

  • Ahmedabad, Gujarat, India

  • Logistics Department Specialist

    • Apr 2017 - Feb 2022
    • Ahmedabad, Gujarat, India

    First mile and Last mile operation Sales management

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  DTDC Express Limited

  • Ahmedabad Area, India

  • Assistant Sales Manager

    • Oct 2015 - Feb 2016
    • Ahmedabad Area, India

    (1) Involved into Daily activities of Operations/Service.(2) Handling Team of more than 15 people.(3) Providing Delight service to customers.(4) Generating Sales through Franchisees.(5) Responsible for Accounting Part.(6) Generating Yield based income.(7) Regular meeting with seniors and franchisee holders.(8) To generate new leads from market by cold calling.(9) Taking care of E-com client (Amazon),delivery,pick up and RTO.(10) Providing End to End Solution for E-com clients.

• 

  Violet Trading Pvt Ltd

  • Accra Ghana

  • Regional Sales Manager

    • Mar 2013 - Apr 2015
    • Accra Ghana

    (1) Handling every day sales(2) Marketing of product on daily base(3) Taking orders and supply of goods(4) Collection of money(5) Responsible for after sales service(6) Generating New Clients

• 

  Sanzi International Group

  • Angola

  • Logistics Coordinator

    • Jun 2011 - Sep 2012
    • Angola

    (1) Handling Total control of 1700 containers Per Month. Also looking after the province area.(2) Clearing the process from Customs, Port, and Terminal(3) Dealing with the local transporter and solving query related to them.(4) Controlling the Payment side and responsible for the duty paid on each process.(5) Managing Team of 5 People. (6) Solving query related to the Customs. (7) Taking care of the demur rage and solving the statement for the particular shipping lines.(8) Meeting with local Government Officers and Shipping lines people.

• 

  Aegis

  • Ahmedabad Area, India

  • Customer Service Representative

    • Jun 2010 - Dec 2010
    • Ahmedabad Area, India

    (1) Taking care of the customer from backend to solve the query related to the device used for internet.(2) Solving the query related to the bills.(3) Handling and also if required visit customer home to solve the issue.(4) Making sure to solve the query under TAT. (TURN AROUND TIME)(5) Generating New Customers through reference from the current Customers.(6) Giving the best solution to the customer and make them smile by solving their query.