Bio
Experience
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Professor
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Professor
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Jan 2002 - Present
Teaches mathematics, statistics, and English for Speakers of Other Languages.
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Sr. Business Analyst
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Aug 2007 - Nov 2009
Business process analysis, modeling, and simulation. Fostering service orientation and best practices for numerous departments and internal projects. Requirements engineering, business process analysis and modeling, use case design and creation, multi-disciplinary cross-team support.
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Business Analyst/iRM Administrator and Project Manager
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Oct 2004 - Aug 2007
Analyzed business goals for the Chapman Business Graduate School, and led a project to implement and support an iRM CRM information system for higher education. Designed iRM training materials and trained the iRM users according to the individual department needs.
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Business Analyst and Project Manager
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May 2004 - Aug 2007
Analyzed the business processes, determined and documented user requirements for three mission-critical, leading-edge administrative systems in the College of Business.
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Analyst and Data/Network Administrator
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Jun 1991 - May 2000
Employed Entity-Relation Diagram (ERD) and rapid application development (RAD) as support of systems analysis and design. Trained and supported users. Maintained the database on MS SQL Server and administered the MS SQL server.
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Analyst and Manager, Information System
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Jan 1990 - Jun 1991
Analyzed check cashing process and designed a customized information system to store images of checks with signatures, creating a digital archive and allowing online signature verification.
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Supervisor
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Oct 1985 - Oct 1989
Analyzed, designed, developed, implemented, and maintained a computer system used for the Maintenance Project of thirteen hydroelectric plants in the Dominican Republic.
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Education
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Florida International University
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1977 - 1983Moscow Power Engineering Institute (Technical University)
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Florida International University
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