Experience

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  PeopleCore, Inc

  • Consultant

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  Prince Telecom

  • Telecommunications
  • 400 - 500 Employee

  • Director of HR

    • Jun 2008 - Jun 2009

  • Director Of HR

    • Jun 2008 - Jun 2009

    Extensive work and training to keep 55 facilities nationwide union freeManaged all aspects of Human Resources with a staff of 8 across the nationDesigned and delivered leadership trainingRe-designed the hiring, re-hiring and termination processesManaged employment investigations, litigation, unemployment, background checks and employee benefitsManaged some aspects of workers compensationResume for Suzanne V. Phillips Page 2PROFESSIONAL AND BUSINESS HISTORY AND EXPERIENCE,

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  Sunoco

  • Facility HR Manager

    • Dec 2003 - Feb 2008

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  Sunoco R&S

  • HR Manager

    • Dec 2002 - Feb 2008

    Focus on all aspects of labor and employee relationsProvide strategic direction to facility management on staffing, labor and employee relations, attrition, talent management and staffing complimentsCoordinated, authored leadership training for all of R&SAs the Company Spokesperson, successfully negotiated a Collective Bargaining Agreement (CBA), Successfully executed Effects Bargaining that resulted in a 20 % reduction in the workforce. All employees impacted were relocated to other nearby facilities. Manage the medical department personnel to ensure consistent treatment of employeesManage the training department to establish training requirements to ensure that employees are trained properly to work in a safe mannerAssisted in OSHA investigations and safety procedures

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  PwC Consulting

  • Senior Consultant

    • Jul 2000 - Dec 2002

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  PricewaterhouseCoopers

  • Principal Consultant

    • Jun 2000 - Dec 2002

    As the Subject Matter Expert worked with NASA to build their business case for HR Transformation and SAP implementationPerformed a business case analysis for GMAC for PeopleSoft position budgeting implementationHR Process and PeopleSoft upgrade (7.0 to 7.5) implementation for Pfizer, a Fortune 500 company, in an HR transformation and merger engagementTeam lead for redesigning HR processes ahead of schedule with difficult clients. This included that the new processes were implemented effectively. Developed and delivered training in several medias including a CD-ROM, classroom and web based. Developed the scope documents, approach documents, project plans, status reports and issues logs for all phases of this project

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  PSEG

  • HR Consultant

    • Aug 1983 - Jun 2000

    HR Generalist

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  Public Service Electric and Gas

  • Senior HR Client Consultant

    • Aug 1983 - Jun 2000

    Subject matter expert responsible for the HR redesign effort that reduced overhead costs and streamlined personnel in a humane and pro-active manner. This resulted in the human resources staff being reduced corporate wide from 350 to 175.Designed process and procedures for determining exempt and non-exempt positions, alternate/reserve gate for contractor labor issues, anti-union campaigns, performance management, performance improvement plans and trans-gender issues.Provide accurate and responsive interpretation of the Company's policies, practices and procedures to ensure consistent treatment of personnel and ensure Company compliance with all employment law requirementsResume for Suzanne V. Phillips Page 3PROFESSIONAL AND BUSINESS HISTORY AND EXPERIENCE, ContinuedSupervised personnel in the consolidation of all payroll and administration functions for 2500 employeesInvestigate complaints in the areas of Equal Opportunity Employment, discrimination, ADA, harassment and non-retaliation to ensure appropriate and consistent treatment of personnel to foster a hostile free cultureResponsible for managing various Department of Labor and National Labor Review Board inquiries and charges, i.e. Unfair labor practices and Fair labor standards actManage and administer performance incentives bonuses and salary planningDeveloped and implemented the Company's 58 Affirmative Action Plans. Designed a training program for Company leaders in all aspects of AA/EEO and serve as the coordinator for many of the AA Plans and audits