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Suzanne K. is a seasoned insurance professional with extensive experience in compliance, customer service, and claims handling. She holds a degree in Economics from Berga skolan Sweden and is certified as an Insurance professional and Notary Public. With over 19 years of experience in the insurance industry, Suzanne has developed strong skills in providing remarkable customer experiences in fast-paced, highly regulated environments.

Credentials

  • Insurance
    State Farm ®
  • Notary Public
    Frederick county, Maryland

Experience

  • Avemco Insurance Company
    • Frederick, Maryland
    • Compliance Specialist
      • Nov 2019 - Present
      • Frederick, Maryland

  • State Farm ®
    • Frederick Maryland
    • Liability Auto Claim specialist
      • Jun 2016 - Sep 2019
      • Frederick Maryland

      In my role I handled complex auto claims.I have strong experience with an extensive background in customer service. I have worked for over 19 years in the insurance industry developing my talents in providing a remarkable customer experience in a fast-pasted, highly regulated environment. I handled 14 states compliance standards. I explained each states statues, regulations, exclusions and endorsements. I have the ability to work effectively both independently and as a member of a team. I have excellent Time management skills ,that's a great asset to any company.

  • State Farm ®
    • FREDERICK MD
    • Total loss Claim adjuster
      • May 2002 - Mar 2016
      • FREDERICK MD

      Reviewed, negotiated and settled Total loss claims accordance with state laws.

  • State Farm ®
    • FREDERICK MD
    • SR Auto Claim assistant
      • Oct 1999 - Mar 2002
      • FREDERICK MD

      Took loss reports, explained policy coverages, handled rental and repairs.

Education

  • Berga skolan Sweden
    Economics

Suggested Services

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Industry Focus. “Insurance and Risk Management”

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