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SJ
Suzanne Johnson
Customer Service at Freedom Mortgage
Experienced mortgage professional with expertise in customer service and credit analysis.
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Location
Runnemede, New Jersey, United States, US
Skills
- Mortgage Lending
- Customer Service
- Team Building
- Process Improvement
- Customer Satisfaction
- Show all
Bio
Generated by
Topline AI
Suzanne Johnson is a seasoned mortgage professional with experience in customer service, team building, and process improvement. She has a strong background in credit analysis and customer satisfaction, with a focus on mortgage lending and call center management.
Experience
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Customer Service
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Customer Service
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May 2012 - Sep 2013
Handled incoming and outgoing calls related to refinance of homes . Followed script required by company to determine if customer was eligible for refinance program . Transferred eligible customers to loan officers for further evaluation.
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Processing Supervisor
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Jan 1946 - Feb 2010
Mortgage related products. Helped clients with ideas on how to raise the scores on applicants credit report. Processed IRS files for clients. Worked with applicants to dispute incorrect information on their credit reports.
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Education
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1961 - 1965West Catholic Girls High School
High School, Business
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Financial Services”
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