Experience

• 

  Solar Centre

  • Harpenden, England, United Kingdom

  • Trade Assistant

    • Nov 2023 - Present
    • Harpenden, England, United Kingdom

• 

  ESA Retail

  • United Kingdom
  • Market Research
  • 1 - 100 Employee

  • Senior Project Executive

    • Jul 2022 - Feb 2024

  • Field Executive

    • Nov 2021 - Jul 2022

• 

  The Solar Centre

  • Customer Service Manager

    • Jun 2015 - Nov 2021

• 

  University College London

  • London

  • Database Administrator

    • May 2013 - Jun 2015
    • London

    I am admin support for the Clinical Trials Unit at UCL

• 

  Omniplex Ltd

  • Assistant Community Manager

    • Oct 2012 - May 2013

• 

  IDST

  • Data Entry Clerk

    • May 2010 - Aug 2010

    Using the in-house system to create timetables forstudents dance examinations • Checking for errors in applications • Posting out copies of exam time tables to examiners andteachers • Filing past exam sheets • Taking down payment documents to accounts • Answering internal and external queries by phone andemail. Reason for leaving: Temporary contract role.

• 

  Hays

  • United Kingdom
  • Staffing and Recruiting
  • 700 & Above Employee

  • Customer Services Advisor

    • Nov 2007 - Sep 2008

    Responsible for listening and understanding customer’scomplaints and queries and resolving them!

  • Customer Service Helpline Advisor

    • Nov 2007 - Sep 2008

    Responsible for listening and understanding customer'scomplaints and queries and bringing them to a swiftresolve • Updating internal systems • Organising diaries and meetings • Assisting recruitment consultants with eligibility queriesand candidate and client issues. Reason for leaving: Returning to education.

  • Team Administator

    • May 2007 - Nov 2007

    Soley responsible for qualification checking and KPI results for monthly consultant activity, I also ensured that candidates are eligible to work in the UK as well as answering calls and emails from external and internal customers.

• 

  Hays Recruitment

  • Administrator

    • May 2007 - Nov 2007

    Duties and Responsibilities: • Qualification checking • KPI results for monthly consultant activity which washanded to the manager • Ensuring that candidates are eligible to work in the UK • Answering calls and taking messages • Responding to emails from external and internalcustomers. Reason for leaving: To pursue a job in customer service at ahigher level. Lowther Bar and Restaurant

• 

  Lowther

  • Waitress and Bar

    • Jul 2006 - Apr 2007

• 

  Sainsbury's

  • Cashier

    • Sep 2003 - Jun 2006