Experience

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  NDSU Foundation

  • Fargo, North Dakota, United States

  • Director of Development

    • Jan 2024 - Present
    • Fargo, North Dakota, United States

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  North Dakota State College of Science

  • United States
  • Higher Education
  • 200 - 300 Employee

  • TrainND SE Director – Workforce Affairs

    • Jul 2021 - Jan 2024

    - Successfully promoted to the role of TrainND Southeast Director, where I continue to fulfill my responsibilities from my previous position.- Proactively engage in meetings with community-focused organizations, actively contributing to discussions concerning workforce and training needs. Collaborative partners include entities like the FMWF Chamber, Greater Fargo Moorhead Economic Development Corporation, and Job Service.- Develop an annual fiscal action plan that outlines our goals, strategies, and budget that is reported to the ND State Board of Higher Education.- Coordinate quarterly meetings with the TrainND Southeast Advisory Board and the NDSCS President to provide progress updates on our workforce training initiatives.

  • Training Sales Manager - Workforce Affairs

    • Aug 2017 - Jun 2021

    - Established and nurtured client partnerships in the realms of technology, professional growth, andmanufacturing skills training solutions while also ensuring their ongoing maintenance.- Achieved sales targets by overseeing a client base through regular and forward-thinking engagements, employing in-person meetings, presentations, and telephone/email correspondence within the framework of a well-structured sales strategy.- Designed customized training programs and solutions, aligning precisely with their distinct needs andstrategic goals.- Actively pursued and sought out prospective training opportunities within both current and prospectiveclient bases.- Delivered a year-over-year revenue growth of 25%.

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  Eide Bailly LLP

  • Fargo

  • Sr. Business Advisor - Technology Consulting

    • Oct 2012 - Aug 2017
    • Fargo

    - Developed, nurtured, and maintained business relationships with revenue-producing clients.- Achieved sales targets through the sale of profitable technology solutions and services while executing a personal strategic territory sales plan.- Communicated with management by participating and contributing to sales meetings and using CRM.- Collaborated as a team with the entire organization to sell and service Eide Bailly Technology Consulting clients.- Identified competition, competitive issues, and trends in the technology industry as they related to the clients we serve.

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  NDSCS-Fargo / Skills & Technology Training Center

  • Training Account Executive - Workforce Affairs

    • Jan 2005 - Oct 2012

    - Developed and maintained business relationships with clients for technology, professional development, and manufacturing skills training solutions.- Achieved sales goals by managing a client base with consistent and proactive contacts through onsite meetings, presentations, and phone/email communication through an effective sales plan.- Developed and created customized training plans for clients based on their needs and strategic goals.- Proactively pursue and discover potential training leads within existing clients and potential new clients.- Maintained positive and effective communication with our sales team/management, training partners, and resources.

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  Skills & Technology Training Center

  • Fargo

  • Software Trainer/Sales Rep

    • Jan 2002 - 2005
    • Fargo

    - Performed sales and marketing responsibilities stated above concurrently with this trainer position.- Trained clients on software applications, e.g., Microsoft, Adobe, Lotus – in the classroom and/or onsite.- Worked closely with our sales team to formulate and implement sales strategies and training initiatives.

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  Corporate Technologies

  • Software Trainer

    • 1996 - 2001

    - Conducted client training on-site and in our classrooms on application and technical software.- Maintained a high level of customer satisfaction for technical expertise and information delivery style in the classroom as measured by written surveys and client comments received at class completion.- Observed current training and certification trends to provide input for the training schedule and budget.- Assisted the internal departments with hardware and software support and training at multiple sites. - Worked with prospects to understand business problems and propose appropriate technical solutions.

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  Tharaldson Lodging

  • Fargo

  • Guest Relations Coordinator

    • Aug 1992 - Aug 1996
    • Fargo

    - Ensured guest satisfaction by listening to their comments and effectively responding to them.- Advised and supported Area Directors and General Managers by assisting with guest issues and complaints.- Identified trends and improvement areas by tracking and analyzing guest comments.- Delivered training to newly hired General Managers regarding standards, procedures, and company expectations.