Bio
Credentials
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Foundations of User Experience (UX) Design
Coursera Course CertificatesSep, 2022- Apr, 2026 -
Chess Teaching Certification
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Experience
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MTS Technologies, Inc.
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Austin, Texas Area
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UX Researcher, E-Learning Consultant, UX writer, UX designer, Spanish Language Expert
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Sep 2015 - Sep 2017
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Austin, Texas Area
Performed UX(user experience) design using the scenario-based-learning model and conducted UX research of product prototypes through iterative designing and testing methodology to help create a new virtual educational product requested by our client: the Defense Language Institute Foreign Language Center. Tested site usability while ensuring optimal performance on a variety of browsers. Identified usability problems to inform and recommend product design or redesign. Ensured that content and product met client standards and targeted intended audience. Handled projects from conceptualization on storyboards to delivery in a virtual training management system interface. Created and improved storyboards and outlines. Worked on complex projects under pressure and met tight deadlines. Worked closely with a multidisciplinary team of subject mater experts, linguists, designers, project managers, military contractors and clients. Performed UX writer tasks such as writing instructions, feedback, FAQ and content for landing pages to help the user navigate the product, succeed and achieve their learning goals within the interface. Conducted research in data bases, created and edited high quality engaging content for E-Textbooks and assisted in the development (writing and editing) of creative virtual scenario-based-learning experiences of a new learning & development product in foreign language instruction in Spanish.
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United States
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Higher Education
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700 & Above Employee
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Doctoral Candidate, Applied Poetry Researcher on women experiences
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Aug 2014 - Jul 2015
Conducted research in bilingual databases and libraries in the US and abroad sponsored by a grant received. Stayed current on scholarly trends. Organized and presented research findings to audiences. Conducted extensive writing and editing (In Spanish/English) for publication. Published my writing & research findings in specialized journals and newspapers (In Spanish). Presented my research in conferences in the US. (2014-2015). Research was published as a book in 2018 in Madrid, Spain with Pliegos Editorial. Several book presentations and conferences were given to present my research findings to a variety of audiences in the USA, and Latin America both in person and virtually from 2019-2021.
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Spanish Language Expert & Graduate Teaching Associate
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Aug 2010 - Aug 2014
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West Virginia University
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Morgantown, West Virginia
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Spanish Language Expert & Teaching Associate
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Aug 2008 - 2010
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Morgantown, West Virginia
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Universidad Autónoma de Yucatán
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Mérida Area, Mexico
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English as a Second Language Expert & Teaching Associate
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Sep 2006 - Jul 2008
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Mérida Area, Mexico
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Ecora Language Institute and Cultural Centre
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Mérida Area, Mexico
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Project Manager, Sales, Marketing
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Jan 2005 - 2008
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Mérida Area, Mexico
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Centro de Estudios Universitarios del Mayab (CEUM ) University
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Mérida Area, Mexico
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English for the Professions Expert & Teaching Associate (Bussiness, Accounting, Turism)
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Aug 2004 - May 2006
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Mérida Area, Mexico
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Centro Institucional de Lenguas, Facultad de Educacion, UADI (Former CODI)
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Mérida Area, Mexico
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Curriculum Designer (Spanish as a Second Language)
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Jan 2003 - May 2004
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Mérida Area, Mexico
Developed syllabus and study materials for English-speaking students learning beginningSpanish based on the communicative method.
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University of Mary Washington
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Fredericksburg, Virginia
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Spanish Coordinator
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Aug 2001 - Jul 2002
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Fredericksburg, Virginia
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Preparatoria Uno UADY
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Mérida Area, Mexico
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Career Counselor
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Sep 2000 - Jul 2001
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Mérida Area, Mexico
Advised High School students about what courses and educational programs they need for particular careers, used achievement and aptitudes tests as well as interests inventories to help clients get a better idea of what they are good at and what would be good career options according to their aptitudes and interests, Helped students make college and career choices.
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Education
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2022 - 2022Cornell University
User Experience Design Certificate -
2010 - 2015Texas Tech University
Doctor of Philosophy (Ph.D.), Applied poetry research on women & afro-latino experiences -
Texas Tech University
Master’s Degree, Virtual Learning & Language Diversity -
2008 - 2010West Virginia University
Master's Degree, M.A. in Spanish -
1997 - 2003Universidad Autónoma de Yucatán
Bachelor's Degree, B.A. in Instructional Design (UX design in the field of education)
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