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Susana Flores is a seasoned education professional with expertise in staff development, training, and leadership development. She has extensive experience in higher education, E-learning, and adult education. Susana has held various roles, including Office Manager, Project Manager, and Enrollment Advisor, and has worked with organizations such as BVAccel, Katana Media, Competitor Group, Inc., BC Restaurant & Foodservices Association (BCRFA), Bridgepoint Education, and Ashford University.

Experience

  • BVAccel
    • Greater San Diego Area
    • Office Manager
      • Feb 2019 - Oct 2019
      • Greater San Diego Area

  • Katana Media
    • Greater San Diego Area
    • Office Manager
      • Aug 2018 - Feb 2019
      • Greater San Diego Area

  • Competitor Group, Inc.
    • Greater San Diego Area
    • Project Manager
      • Dec 2015 - Apr 2017
      • Greater San Diego Area

      Assisted in various departments such as Activation, Circulation, Sales, and Human Resources.

    • Member Relations Manager
      • Aug 2014 - Aug 2015
      • Vancouver, Canada Area

      Worked hand-in-hand with BCRFA’s President and CFO to develop and implement marketing and communication strategies. Orchestrate the associations’ weekly town hall meetings with industry partners and restaurant members to discuss key issues relating to liquor law changes, red-tape regulations and labor law updates. Meet with potential and current industry members to communicate industry updates and negotiate new contracts. Manage and track social media marketing campaigns. Assist with industry events, including road shows and trade shows.

    • Lead Database Specialist
      • Aug 2010 - Feb 2014

      Provided assistance and guidance to the admission department regarding lead database management. Conducted weekly lunch and learn presentations, informing new Admissions Managers, Directors, and Enrollment Counselors. Processing and creating resolutions in the best interest of the students and staff.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Compliance Specialist
      • Jul 2008 - Aug 2010

      Performed analysis of Admission Counselor calls to help identify areas of improvement for individual Advisors. Assisting with the development, implementation, and maintenance of quality assurance guidelines.

    • Enrollment Advisor
      • Jan 2008 - Jul 2008

      Conducted phone interviews with prospective students interested in furthering their education. Scheduled appointments to advise prospective students with respect to admissions requirements, processes, and degree options.

  • Terminix
    • Temecula CA
    • Sales
      • 2004 - 2007
      • Temecula CA

      Provided information to customers regarding various pesticides for pest control. Managed customer accounts by updating records of service. Conducted telephone and in-person appointments to finalize contracts with individual customers and companies.

Education

  • 2008 - 2011
    University of Phoenix
    Bachelor of Science (B.S.), Psychology
  • 2005 - 2006
    Mt. San Jacinto Community College District

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Education Management”

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