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Susan West is a seasoned HR leader with 20 years of experience driving strategic initiatives and fostering high-performing teams. As a Principal at Rehmann, she oversees HR outsourcing solutions, while her tenure as President at QuadWest Associates, LLC - Business Driven HR, showcased her expertise in HR business partnering. Notably, she has held executive and leadership coaching roles at The Droste Group, Inc. and Oakland University, where she taught as an Adjunct Professor. Throughout her career, Susan has developed and implemented training programs, coached executives, and built strong teams. Her expertise spans Human Capital Management, Strategic Planning, Employee Engagement, and Executive Coaching. She holds certifications from the Society for Human Resource Management (SHRM) and the HR Certification Institute (HRCI), demonstrating her commitment to staying at the forefront of HR best practices. With a Master of Arts from Central Michigan University and a Bachelor of Arts from Alma College, Susan brings a strong educational foundation to her work. Her experience has equipped her with the skills to drive business growth, enhance organizational performance, and build high-performing teams.

Credentials

  • SHRM-Senior Certified Professional
    SHRM
    Aug, 2015
    - May, 2026
  • SPHR, HR Certification Institute
    HR Certification Institute - HRCI
    Jun, 2010
    - May, 2026

Experience

Education

  • 1985 - 1987
    Central Michigan University
    Master of Arts
  • 1975 - 1979
    Alma College
    Bachelor of Arts

Suggested Services

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Industry Focus. “Human Resources”

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