Bio
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Susan West is a seasoned HR leader with 20 years of experience driving strategic initiatives and fostering high-performing teams. As a Principal at Rehmann, she oversees HR outsourcing solutions, while her tenure as President at QuadWest Associates, LLC - Business Driven HR, showcased her expertise in HR business partnering. Notably, she has held executive and leadership coaching roles at The Droste Group, Inc. and Oakland University, where she taught as an Adjunct Professor.
Throughout her career, Susan has developed and implemented training programs, coached executives, and built strong teams. Her expertise spans Human Capital Management, Strategic Planning, Employee Engagement, and Executive Coaching. She holds certifications from the Society for Human Resource Management (SHRM) and the HR Certification Institute (HRCI), demonstrating her commitment to staying at the forefront of HR best practices.
With a Master of Arts from Central Michigan University and a Bachelor of Arts from Alma College, Susan brings a strong educational foundation to her work. Her experience has equipped her with the skills to drive business growth, enhance organizational performance, and build high-performing teams.
Credentials
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SHRM-Senior Certified Professional
SHRMAug, 2015- May, 2026 -
SPHR, HR Certification Institute
HR Certification Institute - HRCIJun, 2010- May, 2026
Experience
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Rehmann
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Troy, Michigan
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Principal, HR Outsourcing
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Mar 2019 - Present
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Troy, Michigan
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President, HR Business Partner
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2004 - Feb 2019
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Troy, MI
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The Droste Group, Inc.
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Troy, Michigan
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Executive & Leadership Coach
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May 2005 - Dec 2018
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Troy, Michigan
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Oakland University
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Rochester, Michigan
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Adjunct Professor
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Sep 2014 - Jun 2016
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Rochester, Michigan
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Dynamic Operational Throughput, LLC
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Clarkston, Michigan
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HR Consultant
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Oct 2005 - Nov 2013
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Clarkston, Michigan
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Management Impact, LLC
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Sterling Heights, MI
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Vice President
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2011 - 2013
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Sterling Heights, MI
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Director of Human Resources
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Apr 2008 - Oct 2009
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President
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2002 - 2004
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Vice President
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1995 - 2002
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Account Manager
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1989 - 1995
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Education
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1985 - 1987Central Michigan University
Master of Arts -
1975 - 1979Alma College
Bachelor of Arts
Suggested Services
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Industry Focus. “Human Resources”
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