Experience

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  PROCAS, LLC

  • Maryland, United States

  • Software Quality Control Analyst

    • Apr 2019 - Present
    • Maryland, United States

    • Determine software test methods best suited for various scenarios and prioritize test efforts• Incorporate understanding of code modifications and database schema into the generation of test scenarios• Participate in design, development, and execution of manual and automated software tests to assure a quality deliverable • Work closely with development and operations team members• Evaluate requirements; discuss possible modifications when needed; verify requirements are satisfied by application functionality• Develop written documentation for bugs and other test artifacts as needed• Discuss alternatives and approaches with colleagues as part of a team• Communicate status and handle issues as needed

• 

  Self-Employed

  • Baltimore, MD

  • Software Business Analyst

    • Jul 2015 - Apr 2019
    • Baltimore, MD

    • Provided Business Analyst services to a variety of clients from industries which included software consulting, health-care and food services• Analyzed business processes and recommended modifications• Acted as liaison between users and developers to ensure open and accurate communications • Elicited and documented requirements• Executed and documented results of QA testing on software releases• Wrote user guides, SOP documentation• Organized and analyzed data in Excel; wrote macros to assist users in data processing

• 

  LCG

  • United States
  • Software Development
  • 100 - 200 Employee

  • Software Business Analyst

    • Sep 2012 - Jul 2015

    • Worked with internal team and customers throughout the SDLC, utilizing the Waterfall or Agile methodologies of software development• Worked with clients to establish user stories and elicit requirements for software projects; translated requirements into technical documentation• Acted as liaison between clients and LCG developers to ensure prompt and open communication as well as accurate implementation of requirements into the software product• Executed Quality Assurance testing on various browsers (Google Chrome, MS Internet Explorer, Mozilla Firefox)• Documented and tracked QA issues via Team Foundation Server (TFS) and SharePoint• Communicated results of QA testing both verbally and in written form• Provided internal SharePoint intranet and extranet support (permissions management, creation of site templates, site content maintenance, creation of content types)• Provided technical training for clients

  • Intern

    • Jul 2012 - Aug 2012

    Worked with the SharePoint team.

• 

  Community College of Baltimore County

  • Owings Mills/Catonsville, MD

  • Adjunct Professor - Mathematics

    • Jan 2008 - Dec 2012
    • Owings Mills/Catonsville, MD

    • Taught Algebra to community college students ranging in age from 17 to mature adult • Customized lesson plans in accordance with unique learning styles and abilities• Utilized technology and multimedia to enhance lectures

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  Self-Employed

  • Baltimore, Maryland Area

  • Software Consultant

    • 2000 - 2010
    • Baltimore, Maryland Area

    Provided software support to a variety of clients in PC database design, technical support, documentation, and training.

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  Words and Numbers

  • Baltimore, MD

  • Content Reviewer

    • May 2003 - Jul 2003
    • Baltimore, MD

    Worked on a three month freelance project as a content reviewer of Algebra I text.

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  Valens Information Systems

  • Baltimore, MD

  • Software Trainer/Technical Support

    • 1990 - 2000
    • Baltimore, MD

    Taught a variety of PC and Mac courses from beginning through advanced levels. Provided software and technical support, documentation.

• 

  Lockheed Martin

  • Valley Forge, PA

  • Systems Analyst, Aerospace

    • 1986 - 1989
    • Valley Forge, PA

    Programmed in FORTRAN, analyzed data. Held DOD clearances with special accesses approved via an EBI.

• 

  National Security Agency

  • Fort Meade, MD

  • Cryptanalytic Mathematician/Programmer

    • 1982 - 1986
    • Fort Meade, MD

    Completed a three-year Cryptanalytic Intern program, programmed in FORTRAN. Top Secret Special Intelligence security clearance.