Experience

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  Formerly TLK Group, LLC, now The Results Companies

  • Richmond, Virginia 23235

  • Courseware Developer/Instructional Designer

    • Feb 2015 - Present
    • Richmond, Virginia 23235

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  Workforce Development Board of the Treasure Coast

  • Port St. Lucie, Florida

  • Work Certified Administrator/Curriculum Developer/Regional Workshop Coordinator

    • Feb 2008 - Jul 2014
    • Port St. Lucie, Florida

    • Oversee the administrative functions of Work Certified™, both locally and nationally through administering program operations and program learning management systems. • Represent Work Certified™ and Workforce Solutions at local and national events through exhibits and speaking engagements. • Supervise all contracts regarding Work Certified™ to ensure deliverables and services of program are provided and satisfied to stated terms. • Manage financial records and budgets for Work Certified™. • Create and maintain a marketing program for the Work Certified™.• Travel to site locations to provide technical assistance and/or training and monitor the processes of the program.• Develop reports on sales and program outcomes and maintains all documentation and benchmarks the success of the program. • Identifies opportunities for expanding or improving the Work Certified™ program. • Follows proper implementation of the Board’s policies and procedures.

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  Arbor Education and Training, Inc

  • Workshop Facilitator/Placement and Retention Specialist

    • May 2007 - Feb 2008

    Specialize in assisting job seekers with services for job leads, career assessment and career planning, to include screening for college and technical education opportunities. Work closely with employers/customers in identifying candidates that satisfy their position and workforce needs. Critique resumes, applications, and other personal portfolio information to assist in successful career/employer matches. Facilitated the Professional Placement Network program at the Fort Pierce One Stop to eligible clients for career networking and placement assistance, inclusive of marketing workshops and the Work Certified program to eligible job seekers. Provided placement assistance and career counseling to graduates of the Work Certified program to include career assessment, training needs, and job search services. Serve as a Workforce Investment Act Program Counselor to appropriately screen eligible clients for participation in program.

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  Indian River State College

  • Adjunct Professor

    • Aug 2006 - May 2007

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  Liberty Healthcare Group, Inc

  • Corporate Training Manager

    • Oct 2001 - Jul 2006

    Incorporated Company mission, vision, and values into training programs and presentations to educate and energize corporate culture. Represented company at conferences, seminars, and mandatory training courses in Maine, Massachusetts, Louisiana and Florida as requested. Developed monthly training calendar and used internal marketing strategies to gain enrollment. Planned, coordinated, and directed personnel training and staff development programs for corporate workforce in a fast-paced call center environment. Wrote, designed and produced training and education programs to include Leadership, Customer Service, Regulatory/Compliance, Staff Development/Orientation, and Train-the-Trainer with evaluation measures to assure comprehension and application of materials by learners. Organized and developed training manuals, reference library, testing and evaluation procedures, multimedia visual aids and other educational materials. Responsible for program management and development of evaluation for gauging success. Compiled data and analyzed past and current year training requirements in order to prepare budgets and justify funds requested.

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  Commonwealth of Virginia

  • Trainer /Instructor I

    • May 1999 - Jan 2001

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  Southside Virginia Training Center

  • QMRP/Instructor

    • 1989 - 2001