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Susan St. Laurent Powell is a seasoned sales and marketing professional with extensive experience in customer service, management, and public relations. She has worked in various industries, including technology, healthcare, and finance, and has a strong background in Microsoft Office and Salesforce. Powell has held leadership positions in sales support, executive assistance, and editorial management, and has a proven track record of delivering results-driven solutions.

Credentials

  • Microsoft Office Specialist Certified — Access, Excel, Word, PowerPoint, Outlook
    Microsoft

Experience

  • KVH Industries Inc.
    • Middletown, RI
    • Commercial & Leisure Sales Support, Americas & Australasia
      • Jan 2013 - Present
      • Middletown, RI

      Support sales efforts as liaison to in-house sales managers, outside representatives, dealers and customers. Work closely with technical support and production teams to ensure customer or dealer issues and needs are resolved in a timely and efficient manner. Manage departmental sales line to pro...

  • Massachusetts School of Information Technology
    • Taunton and Fall River, MA, campuses
    • Microsoft Office Instructor
      • Nov 2009 - Jan 2013
      • Taunton and Fall River, MA, campuses

      Prepared adults and at-risk youth in open enrollment retraining and GED preparation programs for certification exams in Word, Excel, Access, PowerPoint and Outlook. Worked closely with President, GED Instructor and ABE Director to deliver project-based, interdisciplinary GED/PC literacy and caree...

    • Executive Assistant
      • Jun 2003 - Nov 2009
      • Taunton, MA

      Provided administrative, public relations, advertising, and lending support to the President & CEO. Served as liaison to area leaders, board directors, staff, and customers. Prepared monthly financial reports and Board of Directors' minutes. Wrote press releases, newsletter articles, and ...

    • Editorial Assistant
      • Jul 2002 - Nov 2002

      Responsible for creation, editing, proofreading, and production of discrete document components, accurately and on time, as member of response team for $200 million Sea Sparrow Missile Launcher RFQ; contract awarded. (Contract position through Superior Technical Resources, Woburn, MA)

    • News & Features Editor
      • Jun 1994 - Jun 2001

      Provided primary editorial and office management for established weekly community newspaper. Directed public relations, editorial policy compliance and administrative requirements. Successfully scheduled and coordinated articles from up to 20 staff and freelance reporters/writers in a tri-county ...

    • Executive Secretary
      • Feb 1984 - May 1987
      • Albuquerque, NM

      Key member of start-up team for new Health Maintenance Organization (HMO). Established administrative systems, trained and supervised clerical personnel, assisted with senior staff recruitment, and ensured state and federal policy and procedure compliance. Served as Recording Secretary to the Boa...

Education

  • Eastern New Mexico University
  • 2011 - 2013
    Bristol Community College
  • Norwood Senior High School, Norwood, MA

Suggested Services

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Industry Focus. “Business and Professional Services”

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