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Susan Shanahan is a seasoned professional with 16+ years of experience in program management, fundraising, customer service, and team building. She has held various roles in non-profit organizations, including Director of Parks and Recreation, Director of Council on Aging, and Manager of Princeton Community Center. Her expertise spans budgeting, marketing, strategic planning, and project management. She is a graduate of Worcester Polytechnic Institute with a degree in Electrical Engineering and Biotechnology.

Experience

    • Facilities Planning Committee, Member, Secretary
      • Jun 2015 - Present

      Volunteer position appointed by Princeton Selectboard. Committee responsible for reviewing architectural study of all town-owned buildings, reviewing recommendations while considering town priorities, usage needs, space constraints, budgets/finances, and ability to meet needed and desired town services. Focus on short-term and long term planning. Consider and plan based on historical preservation and community desires to maintain historical town assets.

    • Manager, Princeton Community Center
      • Jun 2013 - Present

      Manage operations of Princeton Center building, a repurposed school, used for community organizations, artistic groups and creative studios. Oversee policy and relations with tenants, building management and maintenance, and policies and strategy for operations.

    • Director, Council on Aging
      • Jun 2013 - Present

      Administer and coordinate all activities of the Princeton Council on Aging and Senior Center. Establish and maintain programs, services and social activities for community elders. Oversee senior meals program, facillitate transportation, referals, and general assistance in applying for support services. Create and distribute monthly newsletter. Maintain membership with state elder services agencies. Manage department finances including grant applications, budgeting and expense management. Coordinate volunteer efforts. Work with Town Administrator, selectboard and other town departments as required.

    • Director, Parks and Recreation
      • Dec 2007 - Present

      Responsible for facility management of all Town Parks and Recreation properties. Responsible for scheduling, marketing, registration, organizational and logistical planning, registration, all Parks and Recreation sponsored programming and activities for Town of Princeton. Parks responsibilities include coordination of scheduling, leasing and maintenance for all town fields and Parks and Recreation facilities. Interface regularly with other town departments in support of field/facility management as well as outside contract vendors. Manage department budget and finances. Organize seasonal all-town activities. Interface with all local and regional community recreation organizations, school, sports groups, senior groups and other town organizations. Present to town boards and elected officials as necessary in support of department goals and objectives. Work regionally on programming and idea sharing with other area recreation organizations.

  • Lake Shore Park
    • Giilford, NH
    • Director, Children and Teen Recreation
      • 2010 - Present
      • Giilford, NH

      Programming Director for children, youth and family recreation programming and activities. Primary responsibility for budget, planning, scheduling, logistics, coordination and execution of all youth, teen and family summer programming for private lakeside community consisting of 300+ families in...

    • United States
    • Recreational Facilities
    • 200 - 300 Employee
    • Group Sales Representative
      • 2012 - Present

      Part time position in the Group Sales department of Wachusett Mountain Ski Area. Responsible for customer service, application processing, data entry, and information management for all group sales- purchased season passes, programs, lessons and group outings.

    • Program Coordinator
      • 2012 - 2014

      Program coordinator for Wachusett Mountain Jr. Race Team. Serve team in all aspects of program coordination including registration, budgets, communications, race logistics, volunteer coordination, ensuring standards requirements, facilitate coaches communication, interface with Wachusett Mountain, Tristate race league, and USSA. Organize team events and activities, fundraising, and team-hosted USSA-sanctioned races. Serve as team "cheerleader" for all programs. Actively assist with membership recruitment and team organization and structure planning. Work on program quality improvement and serve on board of directors.

    • Registrar, LWSA Sailing Academy
      • 2011 - Mar 2013

      Responsible for receipt, scheduling, payment processing, conflict resolution, and registrar notification for all LWSA registered students and families. Maintained schedule and provided updates on class composition to LWSA school directors

    • Officer
      • Jan 2001 - Jun 2012

      Overall leadership role. Coordinate all communications, program marketing, membership drives, budget planning, volunteer recruitment, and activities of various committees - fundraising, enrichment, grant programs, etc. Provide interface role between parent organization and school administrati...

    • Field Coordinator and Team Manager
      • 2008 - 2012

      Responsible for managing team logistics and communications for premier club soccer team.Responsible for all field scheduling, and coordination between leagues, town, and soccer organizations.

    • Board Member
      • 2002 - 2012

      Member, Principal's Advisory Council (SIAM)

    • Board Member
      • Jan 2000 - Jun 2008
      • West Boylston, MA

      Member of oversight advisory board for Nursery School Program. Reviewed and approved annual budgets, salaries, facility and program decisions, and overall marketing and programming strategies for the private, non-profit Nursery School.

    • Contract/Board member
      • Jan 2001 - Jan 2005

      Performed community services surveys, tabulated and reported data and findings to the Community Partnership board and director. Member of Community Partnership board as a community representative, providing insight into needs and service requirements of the preK-early childhood community of fam...

    • Senior Product Manager
      • Sep 1996 - Jun 2001

      Responsible for front-end planning, new product introduction and rollout for $300M Optical Networking product line. Job responsibilities included product development decision-making; market needs analysis, business plan development, and product line financial management. Managed all budgets, re...

    • Product Line and Marketing Manager
      • Jun 1988 - Sep 1996

      Responsible for front-end planning, new product introduction and rollout for $300M Optical Networking product line. Job responsibilities included product development decision-making; market needs analysis, business plan development, and product line financial management. Managed all budgets, re...

Education

  • 1983 - 1987
    Worcester Polytechnic Institute

Suggested Services

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Industry Focus. “Nonprofit Organization Management”

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