Bio
Experience
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Customer Success Manager
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Apr 2019 - Present
Susan is a Customer Success Manager for Nexis Solutions working with enterprise accounts. Susan is responsible for analyzing customer information needs and providing training, research assistance and product customization to meet enterprise level customer needs. LexisNexis is a multi-billion dollar information services provider that has been helping companies make smarter decisions since 1976. We have over 8,000 corporate customers in 100 countries and serve 94% of the US Fortune 500. LexisNexis integrates information into workflow solutions tailored to meet the needs of individual departments:• Sales• Marketing/PR/Corp Comm• Competitive Intelligence• Supply Chain Management• Business Development• Strategic Planning
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Solutions Consultant, Business Insight Solutions
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Apr 2011 - Present
LexisNexis is a multi-billion dollar information services provider that has been helping companies make smarter decisions since 1976. We have over 8,000 corporate customers in 100 countries and serve 94% of the US Fortune 500. LexisNexis integrates information into workflow solutions tailored to meet the needs of individual departments:• Sales• Marketing/PR/Corp Comm• Competitive Intelligence• Supply Chain Management• Business Development• Strategic Planning LexisNexis provides your company with access to with the largest database of information on customers and prospects—43x more information than its competitors. LexisNexis offers user friendly access to an unmatched breadth and depth of content. We work the way you work—intuitively, comprehensively, and efficiently.LexisNexis gives you more than information—we give you smart and comprehensive information on more than 200 million public and private companies worldwide and 58 million executives at your fingertips with fast intuitive searches and user-friendly reports. You have fast access to over 26,000 licensed publications--newspapers, magazines, webnews, blogs, wires, transcripts, industry trand press, company and executive profiles, as well as US public records..
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Entrepreneur
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Jan 1995 - Apr 2019
My sister Karen Biehle and I are the co-inventors of InhalerMate, an inhaler case with counter that protects inhalers while providing patients with a way to track doses dispensed from an inhaler.
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Forensic Accounting Specialist
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Oct 2006 - Sep 2010
Performed forensic accounting services as an independent contractor specialist through my company SDHM Consulting
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Legal Education Instructor
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2005 - 2010
Provide advanced training in electronic discovery and forensic accounting issues.
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Attorney
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1998 - 2010
General litigation and appellate work for a variety of busineses and individual clients.
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Business Development
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2003 - 2004
Identifying and developing new alliances and new opportunities to integrate ISS solutions into other vendor products. Identify and develop vendors and potential acquisitions to support ISS growth strategies and technology needs.
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Associate
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Jul 2001 - Jul 2003
Associate attorney focusing on complex financial issues in family law.
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Associate
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Jun 2000 - Jul 2001
Associate, D&O Liability, white collar, banking, aviation.
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U.S. Department of Justice
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US Attorney's Office, N.D.Ga.
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LItigation Support Specialist
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1995 - 2000
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US Attorney's Office, N.D.Ga.
Develop the litigation support division of the US Attorney's Office, NDGA from the ground up. Develop graphics computer network. litigation tools and processes and prepare trial graphics and provide trial support.
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Federal Deposit Insurance Corporation
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Southeast Region
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Senior Fraud Investigator
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1993 - 1995
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Southeast Region
Forensic accounting and fraud investigation for civil and criminal matters involving banks and savings and loan institutions. Primarily investigate matters of director and officer liability, loan fraud, and insider fraud. Review bank records and documents, interview witnesses, prepare and support litigation, and manage paralegals and contractors.
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Senior Consultant
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1987 - 1993
Consulting services for commercial banking and trust departments, including forensic accounting and asset verification.
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Education
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1993 - 1998Georgia State University College of Law
Doctor of Law (JD) -
1997 - 1997Johannes Kepler Universität Linz
Semester Abroad with Georgia State College of Law, International Business, Arbitration -
1983 - 1987University of Missouri Trulaske College of Business
bsba, finance -
Nevada High School
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