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Susan McAviney is a seasoned change management expert with 20+ years of experience in leading organizational development, strategy, and culture change initiatives. She has a strong background in coaching, training, and consulting, with expertise in performance management, program management, and leadership development. McAviney has worked with various organizations, including Sydney Trains, RailCorp, and PriceWaterhouseCoopers, and has a proven track record of delivering successful change management programs.

Experience

    • Australia
    • Non-profit Organizations
    • 100 - 200 Employee
    • Program Management and Change Lead
      • Jan 2024 - Present

    • Change Management Lead
      • Apr 2023 - Present

    • Project Change Manager
      • Mar 2022 - Apr 2023

  • Sydney Trains
    • Sydney, New South Wales, Australia
    • Senior Manager Implementation
      • Oct 2019 - Oct 2021
      • Sydney, New South Wales, Australia

      Lead a team focused on improving the Safety Culture across Sydney Trains and NSW TrainLink

    • Director
      • Mar 2008 - Oct 2019
      • Sydney, Australia

      Sue McAviney is working successfully across the public, private and not-for-profit sectors as a Senior Change Manager and Coach.Examples of projects include:• Senior Change Manager and Coach for Sydney Trains Safety Culture Program.• Change Management Advisor and coach for NSW Health Pathology.• Change Advisor to Howden Australia's leadership team to ensure the success of a merger.• Implementation of a revised Culture Change Program for RailCorp.• Lead coach for Howden Australia's talent program.• Built the capability of RailCorp's HR Division to ensure the successful delivery of a restructure.• Professional development and career coach for the Australian Youth Affairs Coalition.• Leadership coach for NSW Health to ensure the successful delivery of culture change.• Change Coach for Yarra Trams to assist them in the delivery of continuous improvement.

    • Transportation/Trucking/Railroad
    • 700 & Above Employee
    • A/Manager People and Change team
      • Nov 2011 - Sep 2012

      Key responsibilities• Overall team management and coaching of change specialists.• Acted as coach and trusted advisor to Senior Executives on Leading and Managing Change.• Developed and implemented Change Strategies for significant initiatives. • People Capability Development Lead for the RailCorp Reform Program.

    • Change Manager
      • Jan 2011 - Nov 2011

      • Change Coach to the People and Change team, and Leaders and Managers across RailCorp. • Developed and implemented Change Strategies and Plans on large complex projects.

  • PriceWaterhouseCoopers, UK
    • London, United Kingdom
    • Senior Manager, Program and Change Management
      • May 2006 - Jan 2008
      • London, United Kingdom

      • Subject matter expert for Culture Change across the UK practice.• Lead Performance Management coach for multiple consultants across PwC.• Acted as the lead Change Specialist on various client enterprise wide Change Programs.

  • London Borough of Camden
    • London, United Kingdom
    • Organisational Development Program Manager
      • Jul 2005 - Apr 2006
      • London, United Kingdom

      Led an organisational wide culture change program for the London Borough of Camden. This program focused on embedding 4 key behaviours across 7000 staff. This piece of work involved, reviewing the present work practices and processes across Camden, developing and facilitating a team based program to support the integration at team level, and developing a comprehensive 12 month change strategy and plan.

  • PriceWaterhouseCoopers, UK
    • London, United Kingdom
    • Manager, Program and Change Management
      • Sep 2001 - Jun 2005
      • London, United Kingdom

      • Change Manager and Project Manager across enterprise wide Change Programs.• Leadership Development Specialist and Team Coach across the Public and Private Sector.

    • Learning and Organisational Development Manager, Northern Europe
      • Jul 2000 - Sep 2001
      • London, UK

      • Developed and implemented the Learning and Organisational Development Strategy.• Provided Development Coaching to key business development managers.• Designed and implemented an updated performance management system.

  • Traveland, Australia
    • Sydney, Australia
    • National Organisational Development Manager
      • Jan 1997 - Apr 2000
      • Sydney, Australia

      • Managed the Learning Centre, including management of learning centre trainers.• Designed and facilitated training - e.g. people management, values, and coaching.• Change and Project manager for an organisation-wide re-engineering project. • Project managed all Human Resource change programs across the organisation.

    • Team Manager/Leadership Facilitator Corporate Training and Development
      • 1992 - 1996
      • Queensland, Australia

      • Managed a team of consultants who provided experiential management and team training.• Led business development for the corporate team.• Designed and facilitated management development programs. E.g. National Rail Corporation, Toyota.

Education

  • Southern Cross University
    Masters of Organisational Development and Training
  • University of Technology, Sydney
    Graduate Diploma in Adult Education
  • Change Enablement
    Prosci Certification, Change Management
  • UNSW
    Bachelor's degree, Social Work
  • International Coaches Federation
    Certified PPC Coach, Coaching
  • CBD College
    Certificate IV in Training and Assessment, Training and Assessment
  • Peter Berry Consultanct
    Hogan Certification, Personality Assessment

Suggested Services

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Industry Focus. “Non-profit Organizations”

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