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Susan Matte

CRM (salesforce.com) Management at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Litle &amp; Co.</span>
Intro Book
Seasoned sales operations and CRM professional with 25+ years of experience in enterprise software and solution selling.
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Location
Tyngsboro, Massachusetts, United Stat...
Skills
  • Salesforce.Com
  • Crm
  • Sales Operations
  • Account Management
  • Sales Management
  • Show all
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Bio

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Topline AI
Susan Matte is a seasoned sales operations and CRM professional with 25+ years of experience in enterprise software, solution selling, and account management. She has expertise in Salesforce.com, SaaS, and enterprise software, with a strong background in team management, configuration, and support of CRM systems. Susan has held various roles, including CRM (Salesforce.com) Management, Sr. Manager CRM and Sales Applications, and Sales Operations Analyst.

Experience

  • Litle & Co.
    • CRM (salesforce.com) Management
      • Nov 2008 - Present

      configuration, implementation, and support of IT Internal Applications

  • Aspect Software
    • Sr. Manager CRM and Sales Applications
      • Jun 1999 - Nov 2008

      Experience in team management, configuration, custom object creation, and support of 500 user CRM/SFA Salesforce.com (SFDC), and Proposal (RFP) tools/applications.

  • Eastman Software, Inc. (formerly a business uni...
    • Sales Operations Analyst
      • Mar 1981 - Jun 1999

      Vantive Database Server AdministratorResponsible for initial planning of gap analysis for Vantive System. Gap analysis became the basis for product customization and the implementation project plan. Customized database, tables, and screens utilizing DB administrator tools. Responsible for nati...

  • Wang Laboratories, Inc
    • Sales Operations Analyst
      • Feb 1981 - May 1999

Education

  • Merrimack College

Suggested Services

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Industry Focus. “Computer Software”

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