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Susan Manns is a seasoned executive director with 25+ years of experience in managing accounts receivable, accounts payable, and financial analysis. She has worked in various industries, including law, food services, and healthcare, and has a strong background in customer service and management. Manns holds a Bachelor's Degree in Accounting and Finance from Portland State University and has expertise in Microsoft Excel, Outlook, and Microsoft Office.

Experience

    • Executive Director
      • Apr 2019 - Present

  • Clients A.R.M. LLC.
    • Greater Seattle Area
    • Executive Director
      • Jan 2015 - Present
      • Greater Seattle Area

      Clients A.R.M. LLC is the Client Account Receivable Manager you wish you always had - fast, reliable, and out of your way. We connect to your Desktop Cloud server, VPN or Remote Business software for a secure, cost effective way to help you manage your Accounts Receivable process. It is easy. We work for Lawyers, engineers and all service industries, that need reliable Accounts Receivable Management. Our professional intake call center will set your appointments, set credit limits for retainers, help your clients with outside financing, collect advance deposits to cover legal fees before billing and complete your bi-monthly or monthly billing. We partner with Trust Accountants and CEO's to help grow your business too.Call for your free process review today at 206-596-3000 or visit www.clientsarm.com for more information.

  • Food Services of America
    • Greater Seattle Area
    • District Credit and Collection Manager
      • Jan 2003 - Dec 2005
      • Greater Seattle Area

      Managed 7 districts of clients and 135 sales staff with credit and collection policies and procedures. Managed over 70 thousand clients and maintained and exceeded DSO budgets in all districts every month. Credit star of the quarter 3 separate times. Customer service expert. Never lose attitude, always winning.

  • Onvia
    • Greater Seattle Area
    • Director of Credit and Collections
      • Jan 1999 - Dec 2005
      • Greater Seattle Area

      Director of Credit and Collections. Managed 5 business models that required credit and collections. Developed credit solutions during Y2K, when credit was new to the internet. Managed collection staff, met DSO and exceeded each month with staff. Reporting and management strategy meetings.

  • ADP
    • Portland, Oregon Area
    • Collection Specialist
      • Jan 1990 - Dec 1999
      • Portland, Oregon Area

      Collection specialist, managing collection portfolio's for car dealerships. Helping customers with issues on their invoices, in order to collect the balance due. Met and exceeded DSO budget each month for over 9 years. Work well under pressure.

  • Legacy Emanuel Hospital
    • Portland, Oregon Area
    • IT Support Specialist and Credit and Collections
      • Apr 1983 - Dec 1990
      • Portland, Oregon Area

      Managed IT support services for five hospitals. Monthly reporting for all level of management. Part time data entry and collections for all past due patient accounts.

Education

  • 1981 - 1984
    Portland State University
    Bachelor's Degree, Accounting and Finance
  • 1976 - 1980
    St. Marys Academy
    Accounting and Finance

Suggested Services

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Industry Focus. “Accounting and Auditing”

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