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Susan Lin profile image

Susan Lin

Administrative Assistant/Support at Hand & Stone Massage and Facial Spa Canada
Intro Book
Susan Lin, a seasoned administrative professional with 3+ years of experience in event planning, customer service, and program development, holds a Bachelor of Science degree from the University of Toronto.
  • Claim this Profile
Location
Richmond Hill, Ontario, Canada, CA
Skills
  • Event Planning
  • Customer Service
  • Fundraising
  • Event Management
  • Nonprofits
  • Show all
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Bio

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Susan Lin is a seasoned administrative professional with a strong background in event planning, customer service, and program development. As a seasoned Administrative Assistant/Support at Hand & Stone Massage and Facial Spa Canada, she has honed her skills in coordinating meetings, training sessions, and franchise support. Prior to this role, Susan worked at Sienna Senior Living, Robert half - office team, Kerry's Place Autism Services, 1to1 Rehab, Centennial College, and CBC/Radio-Canada, showcasing her adaptability and expertise in various industries. Throughout her career, Susan has developed a unique blend of skills, including event planning, customer service, fundraising, event management, nonprofits, public speaking, social media, public relations, and training. Her education at the University of Toronto, where she earned a Bachelor of Science (B.Sc.) in Cognitive Science, has provided a solid foundation for her professional growth. As a certified professional, Susan holds a range of credentials, including The Neuroscience of Learning, Outlook 2016: Efficient Email Management, Customer Service: Serving Internal Customers, Time Management Fundamentals with Microsoft Office, and Building Your Professional Network.

Credentials

  • The Neuroscience of Learning
    LinkedIn
    Mar, 2019
    - Apr, 2026
  • Outlook 2016: Efficient Email Management
    LinkedIn
    Feb, 2019
    - Apr, 2026
  • Customer Service: Serving Internal Customers
    LinkedIn
    Nov, 2018
    - Apr, 2026
  • Time Management Fundamentals with Microsoft Office
    LinkedIn
    Nov, 2018
    - Apr, 2026
  • Building Your Professional Network
    LinkedIn
    Jul, 2018
    - Apr, 2026

Experience

  • Hand & Stone Massage and Facial Spa Canada
    • Richmond Hill, Ontario, Canada
    • Administrative Assistant/Support
      • Jun 2021 - Present
      • Richmond Hill, Ontario, Canada

      Working directly with the General Manager, supporting departments at the Corporate Offices, and providing franchise support, Canada. Coordinating and administrating changes to the corporate manuals, assisting with registration and coordination of meetings, conferences and training sessions. Front line communications with franchisees. Maintain library database and materials. Support Spa Key Performance indicators and business intelligence data. Provide assistance to Recruiter in research and school/college visits/ CareerPlug ATS etc.

  • Sienna Senior Living
    • Markham
    • Administrative Assistant
      • Jun 2018 - Jun 2021
      • Markham

  • Robert half - office team
    • Senior Administrative Assistant
      • Aug 2017 - Jun 2021

  • Kerry's Place Autism Services
    • Aurora, Ontario
    • Fundraising Coordinator
      • Oct 2014 - Apr 2017
      • Aurora, Ontario

  • 1to1 Rehab
    • Office Coordinator & HR Assistant
      • Mar 2011 - Dec 2014

  • Centennial College
    • Second Career Coordinator at Job Connect
      • Jul 2010 - Mar 2011

  • CBC/Radio-Canada
    • Engineering/ Facilities Management / Wayfinding
      • 1990 - 1996

Education

  • University of Toronto
    Bachelor of Science (B.Sc.), Cognitive Science

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Industry Focus. “Wellness and Fitness Services”

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