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Susan L. Cohen

Customer Service and Chargebacks Spec... at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Ticmate</span>
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Seasoned marketing and management professional with expertise in strategic planning and public speaking.
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Location
Cotuit, Massachusetts, United States, US
Languages
  • French Full professional proficiency
  • English Native or bilingual proficiency
Skills
  • Strategic Planning
  • Social Media
  • Public Speaking
  • Marketing
  • Management
  • Show all
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Bio

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Susan L. Cohen is a seasoned professional with expertise in strategic planning, marketing, public speaking, and management. She has a strong educational background in finance and economics from Columbia University and Dartmouth College. With experience in various industries, including finance, talent management, and marketing, Susan has developed a unique skillset that enables her to drive business growth and improvement. She has worked with top companies, including Citi, Morgan Stanley, and Transworld Oil U.S.A., Inc., and has a proven track record of success in her roles as Financial Analyst, Assistant to the Chief Economist, and Senior Consultant.

Credentials

  • Series 63, U.S. Financial Industry Regulatory Authority
    -
  • Series 7, U.S. Financial Industry Regulatory Authority
    -

Experience

  • Ticmate
    • New York, NY
    • Customer Service and Chargebacks Specialist at Ticmate
      • Feb 2017 - Jun 2019
      • New York, NY

      Provided customer service for Ticmate, international partner company to Leisure Connect with annual sales of $20 million. Solved ticketing issues for thousands of FIT clients attending events worldwide and speaking a multitude of languages. Assisted management in analyzing sales trends and improv...

  • Dream Maker Talent
    • Gillette, New Jersey, United States
    • Assistant Talent Manager
      • Oct 2016 - Jan 2017
      • Gillette, New Jersey, United States

      Recommended 400 union and non-union actors for roles in New York area. Followed up with talent who received auditions and bookings; ensured payment as per contract. Aided casting directors on special projects.

  • Guillermo Couture
    • New York, United States
    • Bookkeeper
      • Jan 2016 - May 2016
      • New York, United States

      Managed finances of couture house. Assisted in business expansion with launch of company’s first ready-to-wear line.

  • CM Group Holdings, Inc., aka Creative Memories®
    • Stirling, NJ
    • Senior Consultant
      • Nov 2001 - Dec 2013
      • Stirling, NJ

      Devised marketing plan for selling photo albums and related products to consumers. Conducted outreach campaign to grow client base from zero to 100+ active clients. Expanded business by recruiting, mentoring and supervising a team of 9 consultants. Delivered excellent customer service.

  • Transworld Oil U.S.A., Inc.
    • New York, NY
    • Market Strategist
      • Jan 1988 - Jun 1989
      • New York, NY

      Conducted economic research and forecasting. Advised Chief Economist on trade position in futures markets.

  • Citi
    • New York, NY
    • Financial Analyst
      • Jan 1987 - Oct 1987
      • New York, NY

      Completed Security Sales and Trading training class. Series 7, Series 63. Conducted research on new financial securities on FX Options Desk. Assisted technical traders with charts and strategies.

  • Morgan Stanley
    • New York, NY
    • Assistant to the Chief Economist
      • Jun 1982 - Aug 1985
      • New York, NY

      Conducted extensive research on economic indicators to support Chief Economist's presentations to Morgan Stanley's staff and corporate clients. Prepared weekly and monthly publications including graphs and charts.

Education

  • Columbia University - Columbia Business School
  • Dartmouth College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Financial Services”

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