Experience

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  Instant Teams

  • United States

  • Customer Support Advocate

    • Feb 2022 - Present
    • United States

    Instant Teams is a remote team marketplace that builds and manages remote teams using a combination of proprietary technology and the largest database of military-connected remote workers in the industry.Current team is with in the customer support advocate role.

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  La Grande School District

  • La Grande, OR 97850

  • Driver Education Instructor/trainer

    • May 2019 - Present
    • La Grande, OR 97850

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  Eastern Oregon University

  • United States
  • Higher Education
  • 700 & Above Employee

  • Admissions Specialist

    • Mar 1993 - Jan 2022

    Office of Admissions and Division of Distance EducationOversee university admissions application and evaluation processes for online students. Demonstrate excellence in customer service, consistent attention to detail, and constructive team problem solving. Successfully focus, prioritize, and communicate effectively verbally and in writing. Continually streamline processes. Remain productive under stress, multitask efficiently, and demonstrate flexibility in an ever-changing environment. Proficient user of Ellucian/Banner and TargetX/Salesforce Customer Recruitment Module and familiar with Blackboard and Canvas. As of April 2021, have been working with CRM Slate.Assist prospective students, staff, and parents in person and via written and phone communication. Analyze, evaluate, and review confidential applications. Determine authenticity of documents and admit applicants in accordance with regulations, policies, and statutes. Supervise and train new office staff and student workers in office policies and processes, as well as data entry of confidential information. Provided preliminary advising and applied knowledge of academic programs and registration processes to new students prior to taking the Degree Planning Workshop. Served as liaison for the Division of Distance Education Office to the Enrollment Services offices and Information Technology Department. Worked very closely with EOU Regional Directors, advising them of applicant status and tracking admission through to matriculation of students. Provided back-up support to the Distance Degrees Director and Office Specialist.

  • Office Coordinator

    • Aug 1986 - Mar 1993

    Physical Plant and Business OfficeProficient in general office work duty skills, in addition to book keeping and tracking budget. Coordinated university motor pool - scheduling for interdepartmental staff travel, maintenance and billing. Maintained and update driving records for staff approved to operate State Vehicles. Coordinated office tasks for three directors, Plant Services, Custodial and Campus/Grounds. Data entry for Payroll, proficient in organization in regard to state purchasing for price agreement contracts. Composed documents pertaining to requirements for price bids for major campus construction jobs open to private contractors. Designed/composed and assisted in implementation of Total Quality Management manual. Journal Voucher for interdepartmental billing, Supervised 7-15 student workers.

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  Malheur County ESD

  • Union County/La Grande, OR

  • ODOT Certified Driver Education Instructor/Trainer

    • Jul 2017 - Jun 2019
    • Union County/La Grande, OR

    Instruct teens in all aspects of safe driving practices, preparing them for becomming responsible licensed drivers.

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  Alluring Secrets Bridal Boutique

  • La Grande, OR

  • Owner/Operator

    • Jul 1990 - Jul 1995
    • La Grande, OR

    Owned/operated bridal boutique out of home. Assessed needs for tri-county area for special event - proms/weddings/anniversaries, etcSurveyed local high schools students regarding needsTraveled to regional schools during prom season and delivered tuxedos and accessories.Rented/Sold all items at 10% above my final cost as a service to the rural communities.Specialized in tuxedo rental, bridal accessories, and stationery.

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  Wilkinson Insurance Agency

  • La Grande, Oregon

  • Insurance secretary

    • Mar 1985 - Dec 1985
    • La Grande, Oregon

    Temporary positionReception - greet and direct clientsAssist with paper workPhonesFilingTyping/computer data entryMail - sort and distribute

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  Sears, Roebuck and Co

  • La Grande, OR

  • Teletype Operator

    • Sep 1981 - Nov 1984
    • La Grande, OR

    Data entry operator (part-time position)Operated teletype machine, data entry of merchandise orders, and transmittal to Distribution Center. Required 100% accuracy.Assisted with shipping and receiving in sorting and disbursing merchandise. Contacted customers and notified order available for pick-upAdditional duties: Assigned to work the Parts DepartmentAssist customers with ordering parts for appliances, and machines with small motors. (i.e. lawn mowers)Operate microfiche machineDecipher operational manual for correct parts and part numbers.Completed orders and added to data entry forms for processing.

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  Union-Wallowa-Baker Education Service District

  • Union County, Oregon

  • Substitute Teacher/Reading Tutor

    • Sep 1981 - Oct 1984
    • Union County, Oregon

    Served as Substitute Teacher/Reading Tutor. Provided assessment/placement/instruction, followed lessons plans, reviewed/corrected student work, and re-taught skill/concepts as needed. Recorded grades and updated lesson plans. Provided other instructional duties as assigned.

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  La Grande Pre-School and Kindergarten

  • La Grande, Oregon

  • Music Instructor

    • Sep 1981 - Jun 1983
    • La Grande, Oregon

    Taught music to pre-school children ages 3-6. Researched, designed and purchased age appropriate curriculum and instruments for introducing music and movement. Developed, wrote and taught daily lesson plans. Planned, developed and arranged musical compositions as well as directed musicals. Assisted children in mastering numbers for successful presentations and performances.

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  City of La Grande

  • Veterans Memorial Swimming Pool

  • Manager/Water Safety Instructor

    • Jun 1978 - Aug 1981
    • Veterans Memorial Swimming Pool

    Pool Manager/Instructor/Lifeguard (Seasonal) As manager, performed managerial and operational duties for the aquatic facility during the open summer season. Supervised and trained staff, tracked daily receipts and made bank deposits, ordered supplies, turned in payroll information. Provided swimming instruction to all ages from infant-adult, lifeguard/lifesaver courses, and Water Safety Instructor courses.Supervised staff of 12 lifeguard/water safety instructorsAdhered to State and City regulations in all operations - including routine maintenance: