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Susan Jepson, M.S. profile image

Susan Jepson, M.S.

Resume Specialist at Operation ABLE
Intro Book
Seasoned workforce development professional with expertise in career counseling and leadership development.
  • Claim this Profile
Location
Boston, Massachusetts, United States, US
Skills
  • Workforce Development
  • Career Counseling
  • Training
  • Coaching
  • Management
  • Show all
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Bio

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Susan Jepson, M.S., is a seasoned workforce development professional with extensive experience in career counseling, training, coaching, and leadership development. She has managed workforce development programs, provided service to high-risk adult students, and worked with low-income people 55 and older. Susan holds a Master's degree in Counselor Education from Suffolk University.

Experience

  • Operation ABLE
    • Boston, MA
    • Resume Specialist
      • Jun 2023 - Present
      • Boston, MA
  • Mystic Valley Elder Services and AgeSpan, forme...
    • SHINE Counselor
      • Apr 2017 - Present

      Provide unbiased and current health insurance information, counseling and education to Medicare recipients. SHINE counselors, certified by the MA Executive Office of Elder Affairs, help customers understand coverage options through Medicare and supplemental coverage, including Mass Health, inform...

  • H&R Block
    • Seasonal Tax Preparer
      • Jan 2022 - Dec 2023
  • Connected Living
    • Connecting Seniors to technology and the opport...
    • Program Facilitator
      • Feb 2020 - Sep 2020
      • Connecting Seniors to technology and the opport...

      Teaching computer user technology to residents face to face in senior housing; also provided in person opportunities for socialization and discussions. As COVID 19 spread, we migrated to virtual social gatherings and distance learning and participation.

  • MassHire Metro North Career Center
    • Cambridge, MA
    • Career Specialist
      • Mar 2019 - Sep 2019
      • Cambridge, MA

      Connecting with laid off workers during initial period of layoff and commencement of receipt of unemployment benefits. Coaching to support and inform their journey back to satisfying employment.

  • National Able Network / National Senior Network
    • Program Director, Massachusetts
      • Jul 2009 - Feb 2017

      Managed workforce development program that positively changed the lives of seniors age 55 and older. Improved social, economic, emotional and physical well being of program enrollees. Annually enrolled several hundred participants for back-to-work internships in non profit and government organi...

  • Operation A.B.L.E.
    • Greater Boston Area
    • Area Program Manager
      • Aug 1999 - Jun 2009
      • Greater Boston Area

      Managed program compliance and service delivery in employment and training program serving low-income people 55 and older as subcontractor of National Able Network and Mass Executive Office of Elder Services.

  • Northern Essex Community College
    • Career Counselor
      • 1998 - 1999

      Provided service to high risk adult students to enhance career options and support academic enrollment retention.

  • Gateway WorkLife
    • Principal
      • 1995 - 1998
  • Women's Educational and Industrial Union
    • Director Career Services
      • 1979 - 1996

Education

  • 2013 - 2014
    Mill Cities Leadership Institute @ Lawrence Community Works
  • Suffolk University
  • University of Connecticut
  • University of Massachusetts at Lowell

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources”

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