Experience

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  The Solar Centre Ltd

  • London Area, United Kingdom

  • Trade Manager

    • Sep 2021 - Present
    • London Area, United Kingdom

• 

  Chapman Ventilation Limited

  • Welwyn Garden City, England, United Kingdom

  • Maintenance Administrator

    • Mar 2012 - Jun 2023
    • Welwyn Garden City, England, United Kingdom

    Reactive Maintenance – Call handling, working in a team that was responsible for over a 1000 restaurants based all over the UK. Have had training in over the phone repairs to extractions systems, identifying faults regarding air conditioning and ventilation systems. After 2 years progressed to Routine Planned Maintenance which involved organising engineers diary for attendance to carry out general maintenance on a monthly basis, completing RAMS in order that engineers would have access to the restaurants plant area.

• 

  Evolution

  • Biggleswade, England, United Kingdom

  • Sales Order Processor

    • Jul 2011 - Mar 2012
    • Biggleswade, England, United Kingdom

    Order Processing – working off drawings provided by surveyors and trade customers, drawing windows and doors using a program called Window Designer/First Degree Systems. Other duties – Filemaker database, Excel spreadsheets, emails, faxing and all aspects of office administration. Dealing with customer complaints and queries and resolving general technical problems.

• 

  N&P Windows

  • Hitchin, England, United Kingdom

  • Order Processor

    • Mar 1997 - Jul 2011
    • Hitchin, England, United Kingdom

    Order processing – using the windows programs, Windows Designer/First Degree Systems and Business Micros, not only dealing with trade customers, I would also work off Architect drawings for all new build projects. As a small company my duties were to help out in all day to day office administrative duties, fielding and dealing with telephone, emails or mail correspondence on behalf of the Managing Director.