Experience

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  Sodexo @ Merrimack College

  • North Andover, Massachusetts, United States

  • Admistrative Assistant

    • Sep 2022 - Present
    • North Andover, Massachusetts, United States
• 

  at Salem State University for Sodexo

  • Unit Controller and Office Manager

    • Aug 2021 - Present

    Unit Controller/Office Manager for Retail, Catering and Resident Dining venues on campus. Responsible for all financial activities to include purchasing, billing, accounts payable and receivable, inventory reconciliation, and preparation/analysis of weekly, monthly, and annual reporting. Responsible for all cash handling procedures, including safe reconciliations and bank deposits. Train managers and staff on cash handling procedural matters, implementing changes to strengthen controls. MICROS POS System Manager, responsible for all updates including new menu additions, new items and price changes. Office Manager in charge of all human resource functions, such as hiring, onboarding, orientation, employee file maintenance and employee training plans. Safety Committee Member and secretary, also responsible for ensuring Ecosure audit reporting is current and in compliance.

  • Senior Retail Supervisor

    • Aug 2020 - Jul 2021

    Senior Retail Supervisor responsible for all aspects of managing retail and residential dining units on campus from hiring, scheduling, payroll, employee evaluation within a union environment. In charge of all operations, retail, and catering, in absence of GM. Worked as interim Resident Dining Manager and Unit Controller, until moving into the Unit Controller/Office Manager position, full time. Campus Safety Coordinator and COVID Contract Tracer.

• 

  at Bentley University for Sodexo

  • Waltham, MA

  • Retail Manager 3

    • Jan 2015 - Jun 2020
    • Waltham, MA

    Retail Manager 3 responsible for all aspects of managing 75 union employees and leads, in 8 retail dining units on campus, to include 5 branded concepts- Curritos, Argo Tea, Starbucks, Freshens and Einstein's Brothers Bagels. Also responsible for campus concessions (food & beer/wine gard...

• 

  at Brandeis University for Sodexo

  • Waltham, MA

  • Resident Dining Food Services Manager

    • Sep 2013 - Dec 2014
    • Waltham, MA

    Resident Dining Manager of the campus resident dining hall, responsible for all hiring, onboarding, training, scheduling of over 50 union employees and in the management of the entire operation, in coordination with the culinary team. Also, responsible for the planning, coordinating & execu...

• 

  Applebee's

  • Danvers, MA

  • Manager

    • Apr 2013 - Sep 2013
    • Danvers, MA

    Full-service Restaurant Manager responsible for all front and back of house operations.

• 

  Panera Bread

  • Chelmsford & North Andover, MA & Nashua, NH

  • Manager

    • Sep 2009 - Apr 2013
    • Chelmsford & North Andover, MA & Nashua...

    Manager/GM in Training: Certified in Training, Food, Service & Sales. I was Instrumental at 4 locations in helping to improve overall operations and sales, by helping to solve management team operating deficiencies and turning them into high performing management teams with an emphasis on ...

• 

  Fuddruckers New England

  • Reading, MA

  • General Manager

    • Oct 2005 - Aug 2009
    • Reading, MA

    General Manager, Restaurant Manager: Involved in the successful opening of a new location in Reading, MA, managing 50+ associates & 4 Managers with average sales of 2.5M. Received recognition at 2008 Fuddruckers National Convention as one of the top ten highest in annual sales in the nation ...

• 

  TGI Fridays

  • Methuen, MA

  • Server, Coach, Trainer

    • Mar 2004 - Oct 2005
    • Methuen, MA
• 

  Boston Copley Marriott

  • Boston, MA

  • Asst Director of Services

    • Jan 1993 - Nov 1995
    • Boston, MA
• 

  Cambridge Marriott Hotel

  • Cambridge, MA

  • Manager

    • Aug 1986 - Jan 1993
    • Cambridge, MA
• 

  Vicorp Restuarants, Inc

  • CA & AZ

  • Manager

    • Jul 1980 - May 1986
    • CA & AZ