Experience

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  Susan Chavey, MA

  • Marketing Consultant

    • Apr 2009 - Present

    Provides healthcare marketing for physicians, nursing homes and other heath related businesses.

• 

  Whitehall of Novi

  • Novi, Michigan

  • Community Liaison

    • Jan 2010 - Oct 2011
    • Novi, Michigan

    Sales, marketing and business development for an 82 bed skilled nursing home. Screened patients for admission, in depth review of medical charts, regular contact with physicians, case managers insurance representatives and family members.

• 

  Marycrest Manor Skilled Nursing

  • Marketing & Business Office Director

    • Aug 2007 - Apr 2008

    Responsible for developing and implementing a business and marketing plan for a 55 bed skilled nursing and rehab facility. Admissions responsibilities included maintaining census data and keeping beds filled at all times. Business office responsibilities included HR functions for 80 employees, payroll, unemployment, benefits administration and supervision of six employees.

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  Rehabilitation Institute

  • Admissions Liaison II

    • Jun 2006 - Dec 2006

    Responsible for pre-screening patients for acute inpatient rehabilitation services. Duties involved marketing the program to the community, physicians and other professionals. Coordinated transfers to the Institute. Interacted with families, insurance representatives, physicians, social workers and discharge planners.

• 

  Henry Ford Bi-County Hospital

  • Community Relations Coordinator

    • Nov 2003 - Jun 2006

    Pre-admission screening for acute in-patient rehabilitation services. Duties involve interacting with case managers, discharge planners, doctors, nurse's families and patients. In depth review of medical charts to determine program eligibility. Marketing the program to all levels of professionals and the community. Direct contact with physicians, in-service presentations, development of program marketing materials. Evaluating statistical data to determine program quality and to provide market based services.

• 

  Chavey & Associates

  • Rehabilitation Consultant

    • Mar 1989 - Dec 2004

    Manager of a rehabilitation consulting company focusing on disability case management and vocational rehabilitation counseling. Employer consultation services include developing and implementing return to work programs for injured or disabled workers. Worksite modification consulting and development of disability management programs specific to the needs of the customer. Comprehensive working knowledge of workers compensation, auto no fault and ADA provisions.

• 

  St. Joseph Mercy Hospital

  • Coordinator

    • Mar 1989 - May 1996

    Developed, implemented and coordinated a work injury program for the department of Physical Medicine and Rehabilitation. Facilitated the development and expansion of services to several system locations. Contracted with local business and industry employers to provide on site therapy services. Managed physical and occupational therapists, worked closely with doctors and acted as a team member for the TBI day treatment program. Served for two years as the chair for the Business and Industry team for the SJMS system. Managed budget, developed expansion plans and made recommendations to executive management regarding program development.

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  Jewish Vocational Services

  • Case Management Supervisor

    • Feb 1979 - Feb 1989

    Responsible for recruiting, training and supervising professional case management staff. Made recommendations to administrative staff regarding program development. Monitored statistical data used for ongoing planning.

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  Chrysler Learning Service Center

  • Instructor /Counselor, Testing Administrator

    • Apr 1978 - Feb 1979

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  /residents Awareness Program

  • Substance Abuse Counselor

    • Apr 1976 - Apr 1978

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  Methodist Children's Village

  • Child Care Worker

    • Feb 1975 - Apr 1976

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  Pontiac State Hospital

  • Counselor / Student Director

    • Aug 1972 - Feb 1975