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Susan Charlebois
Secretary / Receptionist at InterTax inc.
Susan Charlebois, a seasoned administrative professional with extensive experience in customer service, logistics management, and quality assurance, holds full proficiency in English and professional working proficiency in French.
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Location
Laval, Quebec, Canada, CA
Languages
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English Full professional proficiency
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French Professional working proficiency
Skills
- Customer Service
- Customer Satisfaction
- Customer Support
- Customer Retention
- Internal Communications
- Show all
Bio
Generated by
Topline AI
Susan Charlebois is a seasoned administrative professional with a strong background in customer-facing roles and quality assurance processes. Holding full professional proficiency in English and professional working proficiency in French, she excels in internal communications, customer service, and data entry. Notably, Susan has worked at prominent organizations such as InterTax inc., Caristrap International Inc., and CGI inc., where she honed her skills in customer retention, logistics management, and quality auditing.
Throughout her 13-year tenure at CGI inc., Susan demonstrated her versatility as an administrative specialist, supporting various departments including telecom solutions and systems development billing. Her experience as a secretary/receptionist at InterTax inc. and Caristrap International Inc. further solidified her expertise in customer service, quality assurance, and internal communications.
Susan's educational foundation is rooted in a vocational program at McGill University, where she received training in teacher procedures and processes. She also holds a diploma from Laval Catholic High School, showcasing her academic prowess.
Experience
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InterTax inc.
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Laval, Quebec, Canada
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Secretary / Receptionist
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Feb 2019 - Jun 2019
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Laval, Quebec, Canada
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Caristrap International Inc.
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Laval, Quebec, Canada
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Secretary / Receptionist
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Mar 2017 - Mar 2018
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Laval, Quebec, Canada
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Mailnetwork - International Mail Forwarding Ser...
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Laval, Quebec, Canada
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Secretary / Customer Service Agent
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May 2014 - Oct 2016
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Laval, Quebec, Canada
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CGI inc.
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Montreal, Quebec, Canada
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Administrative Specialist - Telecom Solutions / Systems Development Billing D...
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Dec 2012 - Nov 2013
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Montreal, Quebec, Canada
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CGI inc.
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Montreal, Quebec, Canada
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Administrative Assistant - Technologies & Infrastructure Department
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Mar 1998 - Feb 2011
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Montreal, Quebec, Canada
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Bell Sygma (Bell Canada)
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Montreal, Quebec, Canada
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Administrative Assistant - Quality Assurance / Processing Engineering Department
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Mar 1996 - Mar 1998
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Montreal, Quebec, Canada
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Education
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1980 -McGill University
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Laval Catholic High School
Suggested Services
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