Experience

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  ZOLL Medical Corporation

  • United States
  • Medical Equipment Manufacturing
  • 700 & Above Employee

  • Senior International Program Manager

    • Oct 2008 - Present

    Private Company; 1001-5000 employees; ZOLL; Medical Devices Industry October 2008 – Present (4 years, 2 months) Provide Quotes and Manage Contracts for potential new clients. Work in conjunction with Management, Sales, Technical Support, Finance, Planning, Purchasing and Logistics to support our clients needs from inception to completion of their medical equipment. Perform other Administrative support tasks such as RMA, Credit and Bill Only, tracking information, etc. Recognized a need for outsourcing a section of Logistics to increase space and productivity thus increasing production, delivery time and eliminating loss of employee positions. Developed a powerpoint presentation and presented to Operations and Logistics..

  • Domestic CSC

    • Sep 2006 - Oct 2008

    Private Company; 1001-5000 employees; ZOLL; Medical Devices Industry September 2006 – October 2008 (2 years, 1 month) Providing Customer Support via the phone, fax and email using Oracle . Worked in conjunction with Sales and Service to provide customers with the information they needed to better assist their clients. Supported a high volume of customer calls and recognized for my outstanding support, ability to remain composed and professional while excelling in customer satisfaction.

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  Coldwell Banker

  • Tewksbury, MA

  • Administrative Support Coordinator

    • Jul 2003 - Sep 2006
    • Tewksbury, MA

    Coldwell Banker Real estate; (3 years, 2 months) Administrative Support for a Realestate veteran of 35 years. Follow up with Closing Attorneys, & Mortgage Brokers confirming all legal documents were complete and closing times and locations were on schedule. Maintaining the Tewksbury ...

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  The HeatherLane Spa

  • Pelham, NH

  • Independent Business Owner

    • Mar 2000 - Jul 2005
    • Pelham, NH

    Licensed Aesthetician and Sole Proprietor of a home based Spa. Responsible for maintaining customer satisfaction, marketing, inventory and reporting. Services included: Facials, Spa pedicures, manicures, waxing , color application, Color classes, Speaking at Health & Wellness seminars. Editor...

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  Scitex America

  • Bedford, MA

  • Implementation Manager

    • Jan 1989 - Jan 2000
    • Bedford, MA

    Coordinate the de-installation and return of trade-in equipment. Coordinate internal resources regarding the Implementation plan which included expediting equipment and materials, training classes, engineering and technical consulting services. Assist in the resolution of escalations and exceptio...