Bio
Credentials
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LEAN Green Belt
UMass Memorial Medical Center-CITCOct, 2014- Jun, 2026 -
LEAN Yellow Belt Training
UMass Memorial Medical Center-CITC & Altarum InstituteSep, 2011- Jun, 2026 -
Professional in Human Resources (PHR®)
HR Certification Institute - HRCIDec, 2006- Jun, 2026 -
SHRM-CP
SHRMDec, 2015- Jun, 2026
Experience
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WORCESTER OPTHALMOLOGY ASSOCIATES, INC
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Worcester, Massachusetts, United States
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Practice Administrator
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Aug 2019 - Jul 2023
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Worcester, Massachusetts, United States
• Establishes\implements goals, objectives, policies, procedures and systems for all operational areas of the clinic. • Develops/implements long-range strategic plans. • Manages the daily operations while developing, monitoring, and analyzing budget and financial information cost effectively. • O...
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Oakman Enterprises, Inc.
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Auburn, Massachusetts, United States
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Chief Financial Officer
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Dec 2018 - Aug 2019
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Auburn, Massachusetts, United States
• Managed accounts receivable/payable, payroll, initiated 401K plan, financial reconciliations, as well as, forecasting and budgeting of the operation & all human resource issues within the company. • Planning, organizing, and monitoring daily performance to system policies and procedures for...
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United States
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Hospitals and Health Care
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700 & Above Employee
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Ambulatory and Procedural Services Manager
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Aug 2010 - Dec 2018
• Responsible for the strategic planning and development of all areas of the ambulatory clinic.• Monitor the efficiency of daily operations in assigned areas, including appropriate staffing levels in coordination with department managers, to ensure that quality care and service are provided.• Ensure that staffs adhere to system policies and procedures; including ambulatory care, regulatory agency, and nursing care standards, in coordination with the Clinical Lead Nurse and Medical Director.• Manage the operating budget to meet target goals, review ambulatory metrics and develop appropriate action plans for improvement of office operations and the general business functions of all areas.
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EPIC Super User & Subject Matter Expert
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Jul 2016 - Jul 2018
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United States
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Higher Education
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300 - 400 Employee
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Adjunct Faculty
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2003 - 2013
MBA courses, including Marketing Theory/Management, Management, Managerial Economics, Buyer Behavior and Health Care Administration. I am also certified to teach online in WebCT, Blackboard and Angel.
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Bursar
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Jun 1999 - Jan 2004
• Supervised the administration of all day, evening and continuing education division student accounts receivable and collections at main and satellite campuses. • Provide guidance to students and parents on alternative forms of payment for the students’ education. Review and analyze financial aid data and documentation provided by parents and students; utilizing federal and college methodologies. • Designed and maintained Business Office portion of Anna Maria College web site.
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Chief Financial Officer
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Jan 2004 - Dec 2010
• Assisted in the planning and implementation of all strategic business decisions in the $10-million six physician practice.• Facilitated continuous improvements in operational efficiency by monitoring organizational budgets and monthly financial reports. Initiated many cost reduction strategies....
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Education
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2002 - 2003Anna Maria College
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2000 - 2002Anna Maria College
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2013 -University of Massachusetts Medical School
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2006 -2006, HR Certification Institute-PHR
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2006 -SHRM-Society of Human Resources-SHRM-CP
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Endicott College
Suggested Services
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Industry Focus. “Health and Medical Services”
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References
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