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Susan Barker is a seasoned professional with extensive experience in talent management, leadership, and organizational effectiveness. She has held various roles in companies such as PERI Formworks Scaffolding Engineering, Aurecon, Hatch Goba, and Smollan Group, where she has developed and implemented training programs, managed teams, and driven business growth. Susan holds a Bachelor of Commerce (Marketing Management) (Honours) degree from the University of Johannesburg.

Experience

  • The Beverage Company
    • Johannesburg, South Africa
    • Learning & Development Specialist
      • Jun 2019 - Present
      • Johannesburg, South Africa

    • Germany
    • Construction
    • 700 & Above Employee
    • National Marketing Manager
      • Jan 2018 - May 2019

      • Facilitating and Executing Day-to-Day Marketing activities and support the Sales & Marketing Director developing long term Marketing strategies• Management and Maintaining the PERI website, social media, producing articles for online publications and internal magazine• Compile product related articles for external publications• Assisting with product launches and other events, involving documentation through film, photographs and articles• Assist branches with media and advertising through online portals• Conduct Market Research• Collect relevant Market information, assisting with the preparation of statistical analysis and reporting• Responsible for Market information and Segmentation projects• Develop new Marketing ideas and be innovative, whilst working with Product Management & Development• Prepare and assist in facilitating Marketing presentations • Preparation and Administration of Sales/Marketing pipeline• Assist in preparing comprehensive Marketing reports• Overseeing the group Marketing Budget• Responsible for Defining and Managing responsibilities of Public Relations Officer• Management of PERI RSA & Africa websites (Magnolia & Wordpress)• Site Photography• Photoshop

    • National Training Manager
      • Sep 2015 - Dec 2017

      To support, develop and enable increased organizational effectiveness by driving training initiatives through the organization in order to entrench a Learning culture. This role ensures the organization has capable people to deliver on strategy, customer needs and ensure that optimum performance levels are attained while complying with relevant legislation and coordinate and oversee Technical Trainer (my direct report).• Managing and coordinating the implementation of annual training plans and associated projects in consultation with the Head of Human Resources and relevant Business heads• Prepares an operational plan to support the Technical & Product training strategy and overall business objectives• To coordinate customer training ensuring the highest standards; which includes product presentations and demonstrations to customers• Responsible for the delivery, administration and reporting on all elements of learning and development• To manage relations with Service SETA and other relevant stakeholders internally and externally• To ensure compliance, driving internal and external reporting (Workplace Skills Plan, Training Reports, compilation of data for BBBEE verification, application and management of development funding – Discretionary & Pivotal Grants, etc.)• Quality Management: To continuously assess, review and recommend improvements on the quality of content, material, presentation format and learning management systems.• Manage Learnerships (Employed, Unemployed and Disabled)• Contribute Skills Development information to Employment Equity Report• Marketing the Training department through posters and monthly newsletter (including Training Schedules) - sharing this with other PERI regions• Managing the PERI School of Excellence Social Media on LinkedIn and Facebook

    • Australia
    • Design Services
    • 700 & Above Employee
    • Talent Development Consultant
      • Feb 2014 - Aug 2015

      She is responsible for overseeing: - Emerging Professionals Programme - Internal Mentoring ProgrammeOther responsibilities: - Understanding of the registration for the ECSA requirements and other relevant councils - Managing CETA Candidacy programme - Facilitation of the Mentoring training - Consults to the Unit Managers in the Tshwane and Gauteng South Distribution Centre (DC) - Facilitation of the Foundations of Leadership programme - Facilitation of the Line Manager Series programme

    • Training Consultant
      • 2014 - 2015

  • Hatch Goba
    • Woodmead, South Africa
    • Regional L&D Lead (Africa, Europe, Russia & Middle East) - Hatch Corporate Learning Centre
      • Mar 2006 - Feb 2014
      • Woodmead, South Africa

      Susan Barker is the regional lead for the Hatch Learning & Development Centre (HCLC) in the African, Europe and Middle East (AEM) region. Susan's role at Hatch Goba is to lead the HCLC team in the design, development, coordination, and delivery of training for Hatch Goba's business units and projects. Before being promoted to the lead, Susan was an HCLC coordinator for over 4 years at Hatch Goba.In the role of regional lead, Susan works with team members and leadership from the business units to ensure the programs developed and delivered meet expectations.Susan has been overseeing the Hatch Goba's Professional Development Program for 8 years and reports to management on the progress of the program. Susan also facilitates the internal Client Engagement workshop for her region. Another function is to ensure accurate reporting is carried out to inform the Steering Committee, business units and projects are informed of all relevant training activity.She has also been responsible for - Training needs assessment - Gap Analysis - Development of a sound training strategy - Design and development of learning programs - Management of learning - Assessment of knowledge transfer - Skills development legislative Reporting (BBBEE and Service SETA) - Oversees the Professional Development Program - Project Inductions (Designed, Coordinated and Facilitated) - Development of internal Hatch application (Document Management) training material

  • Smollan Group
    • Johannesburg Area, South Africa
    • Brand Ambassador
      • Mar 2005 - Feb 2006
      • Johannesburg Area, South Africa

  • Serra Services
    • Johannesburg
    • Executive Consultant - Marketing
      • Jan 2003 - Feb 2005
      • Johannesburg

Education

  • 2000 - 2004
    University of Johannesburg
    Bachelor of Commerce (Marketing Management) (Honours), BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
  • 2017 - 2017
    Learning Innovation Africa Conference 2017
  • 2017 - 2017
    University of South Africa/Universiteit van Suid-Afrika
    Short Course in Business Psychology and Human Behaviour (70475)
  • 2000 - 2004
    Parktown High School for Girls
    Bachelor of Commerce (BCom), Marketing/Marketing Management, General
  • BTS Conference 2014
  • BTS Conference 2014
  • BTS Conference 2014
  • 2018 - 2018
    Red and Yellow Creative School of Business
    Digital Marketing

Suggested Services

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Industry Focus. “Food and Beverage Services”

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