See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Susan Aldrich is a seasoned management consultant with expertise in customer experience, marketing, and strategy, drawing from 21 years of experience in consulting and analysis. She has worked with top companies, including IBM and Patricia Seybold Group, delivering high-impact solutions and insights.

Experience

  • Susan Aldrich Consulting
    • Greater Boston Area
    • Principal
      • Jan 2003 - Present
      • Greater Boston Area

      Superb writing that connects business and technical needs and terminologyMarketing consulting, especially messaging, packaging, and competitive analysisMarket research, especially customer intelligence

  • Patricia Seybold Group
    • Greater Boston Area
    • Consultant and Analyst
      • Mar 1996 - Present
      • Greater Boston Area

      Research and analysis in customer experience technologies, especially search, recommendations, prediction, customer serviceConsulting for B2B companies on customer experience strategy, design, and measurement

    • Systems Engineer
      • 1990 - 1996

      Systems Performance AnalysisAS/400 Product MarketingAS/400 Partner Development

Education

  • Wellesley College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles