Bio
Experience
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Susan Aldrich Consulting
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Greater Boston Area
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Principal
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Jan 2003 - Present
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Greater Boston Area
Superb writing that connects business and technical needs and terminologyMarketing consulting, especially messaging, packaging, and competitive analysisMarket research, especially customer intelligence
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Patricia Seybold Group
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Greater Boston Area
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Consultant and Analyst
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Mar 1996 - Present
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Greater Boston Area
Research and analysis in customer experience technologies, especially search, recommendations, prediction, customer serviceConsulting for B2B companies on customer experience strategy, design, and measurement
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Systems Engineer
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1990 - 1996
Systems Performance AnalysisAS/400 Product MarketingAS/400 Partner Development
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Education
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Wellesley College
Suggested Services
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Industry Focus. “Management Consulting”
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References
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