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Surya Pratap Singh is a seasoned telecommunications professional with 20+ years of experience in team management, network operations, and project deployment. He has held various roles in top companies like Larsen & Toubro, Ericsson, and Nokia, and has a strong educational background in electronics and telecommunication. He has expertise in GSM, wireless technologies, and smart metering deployment and operations.

Experience

    • Chief Operating Officer (COO)
      • Nov 2023 - Present
      • Gurugram, Haryana, India

      Smart Metering Deployment and Operations

  • Larsen & Toubro
    • New Delhi Area, India
    • Head - Smart Metering and Communication Projects
      • Jul 2018 - Nov 2023
      • New Delhi Area, India

      Responsible for AFNET ,BSNL n BBNL project deployment n Maintenance across the India.Responsible for Smart Metering Project in UP ,Haryana n NDMC - Roll-out n Maintenance.Meter to billing management for DISCOMsHES,MDM n Cloud service maintenance.

  • Aircel
    • Bihar, India
    • Circle Network Head/CTO Bihar& Jharkhand
      • Mar 2016 - Jul 2018
      • Bihar, India

      1. End to end responsibility for managing the Network Operations, Network planning (RF & Tx) and Network deployment in circles 2. Responsible to roll-out the complete GSM//3G/LTE network in the circles as per business plans.3. Responsible for site acquisition, Infrastructure build-up and deployment of various network elements (Active & Passive) as part of roll-out and expansion plans.4. Responsible for Network Optimisation, Network Quality and Capacity Augmentation based on traffic growth & forecast.5. Responsible to ensure Best of Network KPIs and drive SLAs in multi-vendor Managed Service model. 6. Ensuring governance and contract adherence with various service provides, vendors and MS partners & OEMs7. Optical Fibre Deployment and maintenance8. Responsible for Infra (DG,AMF,UPS,Batteries) Deployment & Infra maintenance at Core locations & Cell sites9. Responsible for OPEX forecasting, Management and Control10. Team mentoring, competence development and Manpower planning11. Interfacing with TERM cell/TRAI/DOT/State authorities & Government agencies to ensure strict regulatory & security compliances.Selected Achievements:• Efficiently improved Network uptime by 3.5% • Reduced OPEX by 10% YoY basis• Optimized CAPEX through introducing local vendors • Improved TRAI KPI from 30% to 80% • Led successful deployment of sites before targeted timeline • Improved RF KPIs and core KPI .i.e. ASR & PSR by 5% and 2%, respectively • Realized reduction in LUT sites by 40%

  • Ericsson India
    • New Delhi Area, India
    • Operation Head- Bharti Airtel Delhi
      • Jan 2015 - Mar 2016
      • New Delhi Area, India

      • Directed management & upkeep of O&M KPIs for Bharti Delhi Circle• Spearheaded circle operations of network comprising 2G, 3G & 4G Nodes-EPC, HLR, SGSN, GGSN, MSS, MGW, BSC, RNC, BTS, Node B and e-Node B• Monitored network to keep up with agreed network availability & KPIs for 2G, 3G & 4G networks• Resolved service affecting alarm like faulty TRX, VSWR and its preventive action for 2G, 3G & 4G network• Conducted redundancy testing / managed DR plan / SPOF elimination/ PM visits / pre-monsoon preparation activities• Implemented adequate measures to maximize customer satisfaction level• Administered sign off of O&M KPIs with customer• Brought significant improvement in KPI • Enhanced budget efficiency of O&M• Rolled out 2G, 3G & 4G sites and excelled business targets• Integrated new sites with OSS, AT and handover to operations• Expedited SCFT in coordination with RF Team• Ensured:o 100% TX node visibility on NMS with no degraded HOPo No zero traffic carrying cell in the 2G/3G/4G network• Led VVIP event and escalation managemenSelected Achievement: • Improved uptime by 1% • Deployment of 2000 4G overlay sites in 2.5 months

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Circle Head- TTSL MS UP East
      • Aug 2011 - Dec 2014

      • Led network operations & maintenance of TTSL UP East Circle with end-to-end responsibility for Circle’s business performance / service delivery• Worked in Dual Cap i.e. Core Head along with Circle Head role• Conducted meetings with IPs through GPM for infra availability• Deployed minimum 3 leg protection at all core nodes with complete diversity in Path & hardware through TX team• Optimized vehicle cost through optimum utilization and regular monthly review with Cluster Managers• Coordinated with 3rd party resources like GBDT to reduce the circle cost• Anchored quality preventive maintenance of nodes as per schedule• Monitored NBH to meet RF KPIs mainly during monsoon• Emphasized on service affecting alarm rectification like faulty TRX, VSWR and son and its preventive action• Ensured more than 90% NMS visibility at all time• Managed quarterly reconciliation of network inventory including TRX & spares• Rolled out project and handed over to BU team as per target• Ensured network availability and maintenance of disaster recovery stance• Ensured adherence to Occupational Health and Safety policies• Disseminated knowledge to team on latest technology like IP and LTESelected Achievements: • Improved: o Network uptime by 2% o Call drop by 40% o NQI (Network Quality Index) by 15%o NMS visibility by 40% o Reduced cost per site by 12%

    • SSM-Core Head TTSL MS UP East
      • Oct 2010 - Jul 2011

      • Monitored operations & maintenance of core network of TTSL UP East Circle• Ensured achievement of KPI as agreed with TTSL• Monitored TSR, ASR and PSR and provided improvement action• Conducted analysis of clear code • Led optimum utilization of POI and its augmentation• Performed audit of:o Different configuration of MSS/MGWo B No. table, GT and PSR parameters on quarterly basis• Developed business in key categories through proactive initiatives such as technical discussions• Implemented MNP• Led deployment & operations of MSS, MGW and Routers.• Brought improvement in KPI (TSR, ASR, PSR, Signaling Link Load Peak Processor Load, MOU, Switch availability and Switch BHCA)• Led optimum utilization of carrier in Media Gateway & Congestion Free NetworkSelected Achievement: • Improved core KPI .i.e. ASR and PSR by 5% and 2 % respectively • Successful implementation of MNP in Core Nodes.

  • Alcatel Lucent India
    • Pune, Maharashtra, India
    • Sr Manager-Core Signaling Expert
      • Apr 2010 - Oct 2010
      • Pune, Maharashtra, India

      • Worked as team member of NSS engaged in deploying & integrating MSC-Servers, MGWs, HLRs, IN, VAS for BSNL network Western Zone rollout • Planed & rolled out Signaling Network (SIGTRAN) of 3G for Gujarat, Chattisgarh, M.P. and Maharashtra & Goa circle with TEKELEC STP• Tested MNP in coordination with TEKELEC & BSNL• Implemented Roaming (National/ International) in coordination with other circles• Anchored operations & Maintenance of NSS networks with Alcatel Switch and STP

  • Bharat Sanchar Nigam Limited
    • Lucknow, Uttar Pradesh, India
    • Core /STP Head
      • Dec 2002 - Mar 2010
      • Lucknow, Uttar Pradesh, India

      • Led:o Operations & maintenance of Ericsson switches wireline & wireless*Maintenance of GOON Networko Commissioning & maintenance of TEKELEC STP*Wire Less and Wire Line Broadband Network Maintenance.o Integration & commissioning of new POIs with operatorso Operations & maintenance of BSC & BTS• Optimized core network as well as radio network of Ericsson• Played an integral role in AT Team for testing of different POIs• Generated various reports through STS and Measuring Programs in AXE810• Loaded several software packages in the switch under association with Ericsson (e.g. Version upgrade of Ericsson MSC)• Led network monitoring & optimization of MSC–BSC link• Monitored network & network performance analysis like ASR, CSR, congestion in POI and so on * Deployment n Operation of GPON for tripple play services.Selected Achievement: • Implemented 3rd path Core signaling protection via STP• Migrated L1TAX and L2 TAX over STP for SCP database queries and readiness for MNP.

  • ITI Ltd.
    • Allahabad, Uttar Pradesh, India
    • AEE
      • Aug 1998 - Nov 2002
      • Allahabad, Uttar Pradesh, India

Education

  • 1995 - 1998
    JK Institute ,Allahabad University
    Bachelor of Technology - BTech, electronics n telecommunication
  • 2004 - 2006
    Sikkim Manipal University - Distance Education
    Master of Business Administration - MBA, Marketing

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