Bio
Credentials
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PMP
PMIDec, 2010- Jun, 2026 -
Change Management
Learning Institute Canada Post -
Finance Course for Non-Financial Managers
Queens College -
Lean Six Sigma Green Belt
Rath & Strong -
Process Management
Learning institute Canada Post -
MicroStation 2D CADD
NAIT (Northern Alberta Institute of Technology)
Experience
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CPC
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Edmonton
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Manager Process Engineering
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Jan 2015 - Present
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Edmonton
PROCESS ENGINEERING MANAGERCANADA POST CORPORATION | JAN. 2015 – PRESENTCoached the training sessions to enhance productivity by holding small kaizen workshops. Expertise in developing and implementing efficient floor plan layouts to maximize efficiency and reduce space requirements Subject matte...
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NATIONAL/REGIONAL PRODUCT ENGINEERING MANAGER/SERVICE AND QUALITY MANAGER CANADA POST CORPORATION |
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Jul 2005 - Dec 2014
NATIONAL/REGIONAL PRODUCT ENGINEERING MANAGER/SERVICE AND QUALITY MANAGERCANADA POST CORPORATION | JUL. 2005 – DEC. 2014o Led the design, development and implementation of a lead time monitoring system using RFID technology to monitor product performance, reduce waste and improve processeso Improved process flows and plant productivity using lean manufacturing solutions such as value stream mapping, standardized work, visual workplace and process managemento Trained operational supervisors and support staff on process management to promote lean cultureo Deployed RFID technology to all major postal facilities (depots and plants) across the country to monitor lead time and minimize mail delivery timeso Identified the root causes of problems by setting up RFID tests in controlled environments which highlighted key issueso Effectively collaborated with directors and managers to review gaps and assist in identifying key issues to improve the overall quality of serviceo Conducted plant and depot audits for Addressed and Unaddressed Admail (AA and UA) product lines to ensure process compliance minimizing service failures and non-receiptso Developed and designed service and quality reports to identify key areas of service failures
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INDUSTRIAL ENGINEERING/OPERATIONS IMPROVEMENT MANAGER
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Apr 1985 - Jun 2005
o Led the Industrial Engineering team in the merger of two major facilities and coordinated the activities to ensure timely implementation of processes and layouts without effecting service to customerso Awarded the silver postmark team award for the consolidation of two major mail processing facilities resulting in a 25% savings in space and $2.5M reduction in costo Conducted feasibility analysis and applied speaker dependent voice encoding technology to parcel and bag sortation systems to improve productivity and reduce knowledge requirements which resulted in a savings of over $250Ko Conceptualized, prototyped, and patented (patent pending) an innovative way of processing manual mail using a voice activated robotic arm to reduce costs and training requirements Adopted by Sortec Systems and is under commercialization for use in mailroomso Developed and deployed a management system for warehousing empty containers nationallyo Supervised the successful development of processes, labor standards, plant layout and manpower requirements to achieve lean flows and improve productivityo Developed baseline metrics for measuring productivity and further developed an index to prioritizing opportunities for improvemento Identified bottlenecks to improve the capability of systems and enhance service to customerso Coordinated and led various R&D projects such as automation of label prep, one pass manual sortation case with lights, voice encoding to enhance the capability and capacity of sortation processes in the planto Led and facilitated productivity improvement sessions with operations managers to improve processes and labor efficiency using lean solutions such as value stream mapping, standardized work, load leveling, visual work place, process management, and continuous work flowo Studied the capability and stability of various processes in the plant using statistical process control charts to communicate and develop action plans to improve productivity
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University of Alberta
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Edmonton
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Adjunct Professor
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Sep 2006 - May 2013
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Edmonton
o Authored and developed the curriculum for the graduate level course called “Lean Manufacturing”o Effectively taught and professionally mentored students for 6 yearso Designed and conducted hands-on labs and simulationso Coached several lean projects used as final paper for the completion of Mas...
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THERM-O-DISC CANADA
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St. Thomas, Ontario, Canada
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Industrial Manufacturing Engineer
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Jun 1982 - Jan 1993
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St. Thomas, Ontario, Canada
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General Motors
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London, Canada Area
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Industrial Engineer
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Feb 1983 - Apr 1985
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London, Canada Area
o Designed and developed engineering labor standards for various operations in the manufacturing and service sector using stop watch, MTM-4M and Basic MOSTo Monitored the progress in the assembly line at various stages to develop a line of balanceo Minimized material handling costs by optimizing ...
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VISCOUNT MACHINE AND TOOL
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Windsor, Ontario, Canada
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INDUSTRIAL PLANT ENGINEER
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Feb 1979 - May 1982
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Windsor, Ontario, Canada
o Programmed CNC machines to manufacture complex aircraft parts for McDonnell Douglas and Dehavilland to increase profitability of the companyo Assisted journeymen and operators on the set-up and operation of CNC machineso Provided consultations and quotations for custom work and CNC machiningo D...
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Education
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University of Windsor
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Indian Institute of Technology (Banaras Hindu University), Varanasi
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University of Windsor
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