Bio
Experience
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India
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Public Policy Offices
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1 - 100 Employee
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Director - HR&OD
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Jan 2021 - Present
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Head - Human Resources
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Jun 2012 - Jan 2021
Key Achievements:● Designed and implemented organisational structure, job bands, role definitions and key accountabilities to capitalize organisation’s growth opportunities; ● Designed and drove Internship Programs in leading Educational Institutes to meet organisation’s need for quality energy and environment professionals; ● Recruited and oriented quality individuals for key management positions in a highly challenging context; ● Conducted Learning Need Survey, defined learning needs and initiated various learning interventions like Leadership Development, Team Building, Writing Skills etc; ● Restructured organisation’s behavioral-Competency Matrix and designed and drove Performance Management System, which lead to create a high performing culture, accountability, and achieve set targets effectively; ● Lead Compensation Benchmarking Project and designed Employee Incentive Pool to reward short term performance and promote employee retention; ● Initiated various Reward and Recognition Programmes: Monthly Recognition Awards, Annual Awards; Outbound Retreats; etc.
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Population Foundation of India
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New Delhi Area, India
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Human Resources Manager
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Apr 2010 - Apr 2012
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New Delhi Area, India
Key Achievements:● Conducted Job Analysis and Personal Analysis; ● Established Job Classification and Pay Structure / Bands; ● Developed and Implemented HR Policy Manual; ● Designed and implemented Performance Evaluation System; ● Designed and implemented integrated HR systems and established internal parity in managing core as well as project specific staff; ● Lead extensive recruitment drive for USAID / Health of Urban Poor Program at the start-up stage, resulting in acquisition and on-boarding of over 50 quality Health Professionals at middle and senior management levels; ● Restructured office timing and introduced flexible working hours to promote work life balance; ● Introduced “Performance based Salary Increments”, leading to establish a performance culture in the organisation.
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ActionAid
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New Delhi Area, India
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HR Manager
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Aug 2007 - Jul 2009
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New Delhi Area, India
Key Achievements:● Outstanding contribution in the absence of HR Director, managing a workforce of 600 plus at pan India level. Was promoted at Senior Manager level in one year time; ● Evaluated about 45 unique roles covering 206 Staff Members, established correct job classification and pay structure; ● Lead Compensation and Benefits Benchmarking Project; ● Handled the grievances of staff working on Tsunami Project. Avoided formation of Union; ● Facilitated 360 degree PMS– Compliance improvement from 37% to 100% for a non-incentive linked performance evaluation system; ● Provided key inputs for New HROD Policy Document; ● Reviewed and streamlined Personal Records of 200 plus regular and 300 plus Project Employees; ● Established key systems for International reporting; ● Introduced COLA for Project Staff; ● Created and established unique HR Policy Manual for staff working on Link Workers Scheme Project; ● Improved reporting on HR matters for Top Management Team; ● Effectively handled the separation of 7 senior staff members in a complex situation.
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British High Commission in India
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New Delhi Area, India
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Human Resources Officer
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May 1996 - Aug 2007
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New Delhi Area, India
Key Achievements:● Received “Most Self-Improved Individual” award amongst 700 locally engaged staff. I joined as an Assistant and was promoted 3 times during my tenure in the High Commission; ● Received “Investors In People (IIP) Champion Award for exceptionally contributing and being a key member of the team that implemented IIP standards in India post; ● Outstanding contribution in the management of staff benefits leading to cost effectiveness and improved employees satisfaction; ● Implemented Performance Appraisal System that first time linked performance of 700 locally engaged employees to direct rewards; ● Designed and Executed on-boarding Programmes for New Staff; ● Outstanding contribution in Communication management including translation; ● Established Employees Database; ● Created and Established Staff Telephone Tree for responding emergencies; ● Distinctively organised and maintained the personal records of Locally Engaged Staff with highest standard of accuracy, confidentiality and integrity.
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Education
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2003 - 2006Institute of Management Technology, Ghaziabad
Master of Business Administration (M.B.A.), Specialisation in Human Resources Management -
2013 - 2014Indian Society for Training and Development
Diploma in Training and Development, Training and Development -
1996 - 1999Delhi University
Bachelor of Arts, History -
2012 - 2012Indian Institute of Management, Ahmedabad
Certification in Advance Human Resources Management, Human Resources Management/Personnel Administration, General -
2016 - 2017Neuroleadership Institute
Brain-Based Coaching Certification, Executive Coaching, based on neuroscience principles
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