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Bio

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Suraphong Surachanchai is a seasoned professional with a strong background in litigation support, courts, and management. He has worked in various roles, including Operations Assistant at the Supreme Court of New South Wales, Service Delivery Associate at FUJIFILM Business Innovation Australia, and Senior Print Production Operator at Law In Order Pty Ltd. He holds a diploma in Internetworking from TAFE SA.

Experience

    • Government Administration
    • 100 - 200 Employee
    • Client Services Officer
      • May 2023 - Present

    • Operations Assistant
      • Aug 2022 - Present

      -  Entering and creating new court applications data into JusticeLink System-  Updating database on JusticeLink for old court cases before archiving -  Processing cheques and invoicing client for court filing fees-  Preparing the court rooms-  Monitoring/assisting court proceedings included coordinating with the collectional centre facilities for court Audio Virtual Link hearing-  Organising granted sealed documents and send back to clients by post-  Ensuring all clients requirements are dealt with swiftly and efficiently and meet deadlines-  Dealing with clients queries request via telephone, e-mail and on a face to face basis

    • Independent Photographer
      • May 2015 - Present

      Experience in family, pre-wedding, party photography

    • Australia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Service Delivery Associate - Secondment to Herbert Smith Freehills
      • Feb 2020 - Aug 2022

      - Acting Print room Team Leader- Consult and provide solutions needed for document management- Prepare documents accordingly to client needs with Adobe Acrobat Pro and Bulk Renaming software- Prepare, edit and convert other format documents to Adobe Acrobat format as per client request - High volume printing and scanning (hard and soft copy)- Resizing, trimming, comb/wire binding, laminating of documents- Printing of all internal and other states materials such as booklets, menus, bookmarks etc.- Final Quality Assurance before releasing jobs- Dealing with client queries via telephone, e-mail and on a face to face basis- Ensuring all client requirements are dealt with swiftly and efficiently and meet requested deadlines- General task administration including data entry and Fuji Job management system- Help HSF IT team Install printer drivers to ensure it runs properly including basic troubleshooting

    • Service Delivery Associate - Secondment to King & Wood Mallesons
      • May 2018 - Feb 2020

      - Consult and provide the solution needed with documents management- Prepare and edit documents using Acrobat Pro as per client request before print- Competence of Fiery Command Station, GX Print Server, Make Ready and Free Flow for batch printing- High volume printing and scanning (hard and soft copy)- Resizing, trimming, comb/wire binding, laminating of documents- Printing of all internal and other states materials such as plans, booklets, menus, bookmarks etc- Final Quality Assurance before release jobs- Dealing with client’s queries request via telephone, e-mail and on a face to face basis- Ensuring all clients requirements are dealt with swiftly and efficiently and meet deadlines- General task administration including data entry and Fuji Job management system- Help IT Install printer drivers to ensure it runs properly and basic troubleshooting

  • Law In Order Pty Ltd
    • Sydney, Australia
    • Senior Print Production Operator, Litigation Support Officer
      • Jun 2009 - May 2018
      • Sydney, Australia

      - Leading and managing a small printing team- Competence of ReadySuite and Fiery Command Station for batch printing- Prepare documents as per client request before printing- High volume printing and scanning (hard and soft copy)- Precise duplication of legal / court documents requiring error free copying and client confidentiality- Final Quality Assurance before release jobs- Dealing with clients queries request via telephone, e-mail and on a face to face basis- Ensuring all clients requirements are dealt with swiftly and efficiently and meet deadlines- Invoicing- Adding, Updating company Job Management System- Undertaking training and development of staff

  • ASIC
    • Level 5, 100 Market Street.
    • Senior Printroom Operator SECONDMENT AT AUSTRALIAN SECURITIES & INVESTMENTS COMMISSION–LAW IN ORDER
      • Sep 2014 - Sep 2017
      • Level 5, 100 Market Street.

      - Checking, ordering Stock for print room- Converting files to PDF format using Acrobat Pro - General task administration including data entry and Fuji Job management system- Competence of using Lotus Note for email system- High volume printing and scanning of confidential evidence documents- Ensuring all clients requirements are dealt with swiftly and efficiently and meet deadlines- Dealing with clients queries request via telephone, e-mail and on a face to face basis

  • Law Image
    • Sydney, Australia
    • Print Production Operator and IT Support
      • Jan 2008 - Jun 2009
      • Sydney, Australia

      - Troubleshooting of computer problems including software and hardware upgrading and installing- High volume printing and scanning (hard and soft copy)- Precise duplication of legal / court documents requiring error free copying and client confidentiality- Resizing, trimming, binding, laminating of documents- Dealing with clients queries request via telephone, e-mail and on a face to face basis- Printing of all internal and other states materials such as plans, booklets, menus, bookmarks etc- Ensuring all clients requirements are dealt with swiftly and efficiently- Invoicing- Liaising with printer engineers- Troubleshooting and daily maintenance of printers

  • The Star Sydney
    • Sydney, Australia
    • Housekeeping and Supervisor
      • Dec 2007 - Jan 2008
      • Sydney, Australia

      - Managed daily cleaning operations in guest rooms in accordance with hotel cleaning standards- Carried out daily room inspections to ensure all cleaning standards have been met- Complying with all Health and Safety regulation at all times- Reporting problems where necessary

  • Park Hyatt
    • Sydney, Australia
    • Housekeeper
      • Oct 2006 - Dec 2007
      • Sydney, Australia

      - Managed daily cleaning operations in guest rooms in accordance with hotel cleaning standards- Complying with all Health and Safety regulation at all times- Reporting problems where necessary

    • IT Support Analyst
      • Oct 1997 - Jan 2000
      • Thailand

      - Providing technical support to internal users via Active Directory, remote- Installing hardware and software required- Responsible for all systems upgrades- Network maintenance- Fault diagnosis

Education

  • 2004 - 2006
    TAFE SA
    diploma, Internetworking

Suggested Services

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Industry Focus. “Government Administration”

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