Experience

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  Veris

  • Gurugram, Haryana, India

  • Senior Manager - Customer Success

    • May 2022 - Present
    • Gurugram, Haryana, India

    • Build and execute account plans to guide clients through all phases of life cycle (i.e. acquisition, adoption, retention, expansion).• Collaborate cross-functionally with Vendor, Product, Sales, Finance, and Legal to streamline client experience.• Help customers implement integrations and own product adoption metrics, value plans, and relationship plans for our customers.

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  Better

  • Gurugram, Haryana, India

  • Transaction Coordinator

    • May 2021 - May 2022
    • Gurugram, Haryana, India

    • Providing all operational support that is needed to make an agent effective and increase responsiveness to customer in their home buying journey from acquisition to deal closure• Manage agent partner's business with care and understanding to reflect company's value proposition by owning all aspects of customer nurture: managing home viewing, sending reports, coordination with agents and mortgage teams, creating offer packages while working with home inspector, attorney, escrow and closing services• Manage customer escalations by documenting open issues, facilitating regular status meetings with agent support teams, working cross-functionally to identify engagement opportunities and areas of improvement• Introducing customer to all Better+ entities and acting as a liaison

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  MyGate

  • India
  • Software Development
  • 700 & Above Employee

  • Area Manager

    • May 2019 - Mar 2021

    - Creating an inspiring team environment - Set clear team goals- Discover training needs and provide coaching- Market Launch and expansion plans- Geographical study of target segment and analysis- Competitive landscape analysis- Go to market strategy for the zone

  • Business Development Manager

    • Oct 2018 - Apr 2019

    - Responsible for acquiring new clients in Delhi NCR- Contacting potential clients to establish rapport and arrange meetings- Planning and overseeing new marketing initiatives.

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  jaro education

  • Noida Area, India

  • Assistant Sales Manager

    • Jul 2018 - Oct 2018
    • Noida Area, India

    Accomplished Sales Professional with superior work ethic and creative revenue generation ideas. Offers 3years+ experience in diverse environments including Inside Sales and Operations. Able to work independently and exceed sales goals consistently

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  Outlook Publishing (India) Pvt. Ltd.

  • New Delhi Area, India

  • Digital Marketing & Sales Intern

    • May 2017 - Jul 2017
    • New Delhi Area, India

    Analysis of Sales Conversion Rate through Digital Platform to increase Consumer Base and Future Aspects of Outlook Group.Achievements:• Excellence Award and Winner of the Business Development Contest.• Letter of Appreciation for performing commendably meeting the sales target assigned.

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  Electrosteel Steels Ltd.

  • Bokaro Area, India

  • Senior Mechanical Maintenance Engineer

    • Nov 2015 - Apr 2016
    • Bokaro Area, India

    Key Responsibilities:● Maintenance Planning & Resource Management.● Identifying areas of obstruction/ breakdowns.● Coordinating material / spare parts planning.● Performing root-cause analysis of defects.

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  BHUSHAN STEEL (ORISSA) LIMITED

  • Angul Area, India

  • Graduate Engineering Trainee

    • Feb 2014 - Oct 2014
    • Angul Area, India

    Key Responsibilities: ● Planning and implementation of Maintenance related activities using ISO certified steps.● Periodic condition monitoring of crushing and screening equipment’s.● Maintenance and operation of mechanical equipment’s related to material handling system● Engineering and supervision of crushers, vibrating screen, belt feeders & magnetic separator.

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  Dowell Automation

  • Gwalior Area, India

  • CAD Trainer

    • Dec 2012 - Oct 2013
    • Gwalior Area, India

    ● Recognized technical qualification from Central Institute of Tool Design, Hyderabad.● Knowledge of Auto CAD, CATIA & Pro Engineer.● Good knowledge of 2D and 3D Modelling / Drafting.● Creating compelling and stunning Project works.