See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Sunny Lai is a seasoned quality assurance professional with 18 years of experience in software development, test planning, and program management. She has a strong background in Agile methodologies, testing, and quality assurance, with expertise in tools like Quality Center and QuickTest Pro. Sunny has worked with various companies, including Chatham Financial, GSI Commerce, and Wachovia, A Wells Fargo Company.

Experience

    • Quality Assurance Lead
      • May 2006 - Present

      Develop and implement test strategies and solutions to ensure the delivery of high quality systems and software solutions to the capital markets:Conceptualize, staff, organize and lead Quality Assurance team. Coach, mentor and develop Quality Assurance team members.Provide QA planning, estimations, costs, scheduling and resource management.Review, analyze, develop, implement and standardize software development processes and best practices.Hands-on testing, including Functional, Regression and Integration testing, of Windows Forms applications, Web applications and Valuation Engines/Models, developed in .NET framework, in an Agile development environment.Detect, analyze, document, report, prioritize, track and verify application defects and resolutions.Participated in the development and implementation of a test automation framework utilizing Quality Center, QuickTest Pro and Business Process Testing.Utilizing test automation framework, develop and maintain test automation suites. Execute and perform analysis of automation test results.Developed and ensure compliance with SAS 70 control objective to provide reasonable assurance that changes to existing and new application software are authorized, tested, approved, properly implemented and documented.

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Senior Quality Assurance Analyst
      • 2010 - 2011

    • Senior Quality Assurance Analyst
      • 2010 - 2011

    • Senior Quality Assurance Analyst
      • 2010 - 2011

    • Quality Assurance Product Developer
      • Feb 2004 - May 2006

      Participated in all phases of the software development life cycle ensuring that all quality standards and practices are in compliance.Created, implemented, practiced and enforced testing methodologies, procedures, standards, and best practices.Implemented the Rational Unified Process across Product Management, System Development and QA departments, shortening product delivery times and increasing product quality.Implemented UML as the DDS standard modeling tool. Train Product Management and QA on Use Case Methodology. Reviewed, analyzed and interpreted, use cases, functional requirements and technical specifications, successfully created test plans, generated and documented testing requirements, developed detailed testing scenarios and validated application functional, performance and system integration requirements.Detected, analyzed, documented, reported, prioritized, tracked and verified application defects and resolutions. Presented defect information clearly and concisely to various audience levels.

    • Senior Quality Assurance Analyst
      • Oct 1999 - Dec 2003

      Managed and lead project teams, scheduled, coordinated, assigned and executed Functional, Regression, System Integration, Performance and User Acceptance Testing in host, client server and web based environments. Planned, coordinated and scheduled the testing and distribution of quarterly and client specific software patch releases. Participated in project and assessment to successfully attain SEI Capability Maturity Model Level - 3. Participated in the development and implementation of QA Best Practices within the organization. Reviewed and audited projects to ensure compliance with company's CMM Level 3 policies, processes, and procedures; submitted Corrective Actions when non-compliance is found.Participated in the rollout of StarTeam software change and configuration management system to the organization; developed and implemented processes, procedures, and lead first project team to fully incorporate and utilize StarTeam.Managed, estimated, planned, coordinated and lead all testing effort with the Charles Schwab project; met all committed deliverables on or before scheduled release dates leading to an on-time successful launch of Charles Schwab online banking at www.schwabbank.com. Successfully coordinated and conducted integration testing of web account origination applications with third party vendor e-Funds, a risk management decision support services. Successfully conducted XML messaging interface testing between brokerage and banking applications. Participated on the project team that successfully launched MetLife's online banking at www.metlifebank.com.

    • Senior Business Analyst/Project Leader
      • Feb 1999 - Oct 1999

      Led and participated in Y2K readiness testing, systems integration testing and clean management efforts across multiple product lines. Participated in project effort to migrate enterprise voice response units to MCI; led sub-team responsible for the migration and testing of the corporate cash management/treasury services voice response unit application.Developed and executed test plans across multiple product lines.Developed, reviewed, analyzed and interpreted product requirements and functional specifications.Interacted with Product Management, System Development, and Banking Operations in the design, development, testing and implementation of new products and enhancements.

    • Senior Business Analyst/Technical Analyst - Electronic Data Interchange
      • Jun 1998 - Feb 1999

      Coordinated and conducted testing with customers, value added networks and vendors.Completed and/or modified customer set-up and data mapping to meet customers' EDI processing needs.Successfully completed testing and implemented Warner Lambert as the first Foreign Draft initiation customer.Provided technical support to the EDI Production Support staff during troubleshooting and problem resolution of production issues.

    • Supervisor
      • Mar 1996 - May 1998

      Managed the daily operations of the Wachovia Connection Production Support Department responsible for insuring the system availability of 10 corporate cash management applications.

    • Business Analyst
      • Jan 1995 - May 1998

      Participated in all test phases of the Wire Transfer System, in the enhancement to meet Expanded Fed Wire Format requirements, including functional, system integration, regression and UAT testing.Participated in all phases of the SDLC in the development of a telephone based tax payment initiations application, meeting Electronic Federal Tax Payment System (EFTPS) requirements, utilizing ACH as the payment mechanism, including requirements gathering and documentation, planning, testing, and implementation.

    • Aircraft Armament System Specialist/Ssgt
      • Apr 1985 - Mar 1989

      Supervised and maintained the certification of 30 weapons load crews by conducting training and evaluation programs. Provided direct support in the operational readiness of the

Education

  • 1990 - 1995
    Georgia State University
    B.A, Business Administration
  • American Bankers Association

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Software”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles