Experience

• 

  Tring Security Group

  • Jharkhand and orissa

  • Branch Head

    • Jun 2023 - Present
    • Jharkhand and orissa

    Handling Jharkhand and Orissa location

• 

  CMS Infosystems Pvt. Ltd.

  • India
  • Outsourcing and Offshoring Consulting
  • 700 & Above Employee

  • Branch Manager

    • Jun 2002 - Present

    I am working in CMS info Sysytems Ltd. Branch Manger from April-2013 and my Responsibility are• Responsible for new Business with the coordination of Business group for Branches, • ATMs as per requirement and doing agreement as per corporate guide.• Handling overall operations, First point of contact for Jharkhand Operations.• Record management and documentations as per process• Preparing and maintaining records of Board resolutions• Co-ordination with Logistic dept for effective Route planning• Executing cost-effective operations,reducing current operating cost•Ensuring all service level commitments to banks/customers are met• Conducting internal control assessment for ops.• Conducting monthly meeting with field staff• Ensuring non-deviation of ops. Process• Appropriate steps to be taken time to time for the growth of the morale of the team, such as group • discussions, timely meetings with the team, their feedback• Arrange meeting with the banks & resolve the operational issues in consultation with the Manager Ops.• Prior intimation to the Vault In-charge about the bulk transactions & urgent transactions• Ensuring adherence of proper cash carrying guidelines• Execute any other related work as and when delegated• Executing cost effective operations ,Record Management and documentations as per process • Ensuring non deviation of ATM process,Ensuring adherence of cash carrying guidelines• Prepare and maintaining records of board resolutions • Conducting internal control assessment for ATM operations • Ensuring all service level commitments to banks / customers are met • Arrange meeting with the banks and resolve the operational issues.• Ensure 100% Execution of SLA/Contracts Signed• Route Planning & Allocation of Manpower• Analyses & Ensure on time redressed of customer grievances • Co-ordinate with National Call Center & ensure all grievances & queries are •• Maintain Co-ordinal relationship with Clients&bank

  • Branch Manager

    • Apr 2013 - Present

    Currently I am working with CMS group of companies as a Branch Manager ,Jharkhand location.

  • Branch Manager

    • Mar 2012 - Present

• 

  UNITED INFRACORE LTD

  • Jamshedpur, Jharkhand, India

  • Facilities Manager

    • Jun 2019 - May 2023
    • Jamshedpur, Jharkhand, India

    Handling Spoc Orisaa, Purchase and Store management