Experience

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  BeDee Powered by BDMS

  • Product Manager

    • May 2022 - Aug 2023

    - Develop Tele-consultation service.- Develop coupon system.

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  TSPACE Digital

  • Product Manager

    • Apr 2019 - Apr 2022

    • Work with companies in various industries under TCC group to improveproduct pain points by developing tools and new product and services.• Develop both B2B and B2C CRM services to serve ThaiBev and Sermsukcompany

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  HOOQ

  • Product Manager

    • Oct 2016 - Mar 2019

    Product development:• Work in multi-cultural environments to improve customer journey on HOOQ application and web-based• Implement partner integration in terms of service subscription and payment

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  Total Access Communication Public Co. Ltd. (dtac)

  • Senior Manager

    • Dec 2007 - Sep 2016

    • Key person to develop content based services which cooperate with both local and international partnership such as Facebook, Google, LINE, Apple, Joox, KKBox, Deezer, Tidal, Sanook, etc.• Implement new content based service for WaiLINE SIM• Implement new content based service as Music Infinite service• Implement new content based service as YouTube and LINE TV • Initiate new features for content based services • Develop Content based FUP services with all Acceptance and End-to-End testing• Provide consultancy to new Content based service implementation• Transfer knowledge, create training document 2014 – 2015 Senior Manager: Internet Based Content & Services • Implement special campaign with LINE: Cookie run, LINE trio• Implement special campaign with Facebook: Facebook for All• Implement new content based service for Social Hero SIM• Develop webpage for Developer zone and APIs 2012 – 2014 Manager: Internet Based Content & Services • Product owner of Messaging services (SMS/MMS)• Forecast subscribers and capacity and also fine-tuning services• Product owner of Content based services• Business requirement gathering, negotiate and prioritize• Develop content based services with well-known applications such as Facebook, LINE, Whatsapp, Wikipedia and Opera.2009 – 2012 Manager: Service Enhancement Unit • Be a product owner of Messaging services (SMS/MMS)• Forecast subscribers and capacity and also fine-tuning services• Determine customers’ suggestion and make product/service improvement for the better customer experience • Cooperate with Engineers to improve service quality 2007 – 2009 Manager: Product Development• Be a product owner of Call management system• Create specification, service flow and product life cycle based on business requirements• Develop Voicemail and Missed Call Alert service• Develop Call Screening and No number no talk service • Problem analysis and solving

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  Pollution Control Department

  • Government official

    • Feb 2005 - Dec 2007

    Government official• Air Quality Management System (Unix-based) : AIRVIRO administrator• Air Quality Management System : ENVIMAN administrator• Air Quality and Noise Information System (AQNIS) webmaster• Air Quality Modeling system : Calpuff model runner

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  Total Access Communication Public Co. Ltd. (dtac)

  • Senior Engineer

    • Sep 2000 - Apr 2003

    2002 – 2003 Senior Engineer: IN section, Network Operation & Control • IN (Intelligent Network) system administrator• IN system management• Develop KPI (Key Performance Indicator) for IN2000 – 2002 Engineer: Value Added Service, Network Operation&Control • IN Operation and Maintenance• Develop surveillance tools for IN system• Prepare training document/basic troubleshooting guide• Operate and Maintain Messaging platform (SMS, MMS)• Operate and Maintain NMS (Network Management System )